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“Great accommodations at a reasonable price in downtown Worcester” 4 of 5 stars
Review of Hilton Garden Inn Worcester

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Hilton Garden Inn Worcester
3.0 of 5 Hotel   |   35 Major Taylor Blvd, Worcester, MA 01608   |  
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Ranked #4 of 7 hotels in Worcester
Northampton, United States
1 review
1 helpful vote 1 helpful vote
“Great accommodations at a reasonable price in downtown Worcester”
4 of 5 stars Reviewed April 30, 2013

During a recent one night stay in Worcester our group was booked into the Hilton Garden. It is located in the heart of downtown, close to the DCU Center and all courts. Despite the busy location, the hotel rooms were quiet, and very well kept. The rooms come with refrigerators and microwaves, which is fantastic if you are not interested in going out for a meal. There is also a little "Pantry" on premises where you can purchase frozen meals, popcorn, and alcohol. Service was friendly, and there is a Pizzeria Uno attached by a corridor, which is also convenient.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, May 7, 2013
Thank you for sharing with us your experience. I am thrilled you enjoyed yourself and that you found your accomdations warm and enviting. Our staff works hard to ensure our guests do have a great experience.
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324 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
United States
1 review
5 of 5 stars Reviewed April 29, 2013

Excellent hotel and quite a value for your money. The breakfast buffet (included with the room) was wonderful and offered something for everyone (daughter is a vegan). Hotel staff was helpful and so nice. Great experience.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, May 1, 2013
WOW! Thanks for the positive comments, I will be sure to share them with all of our associates who work hard to ensure al of our guests have a great stay. We certainly do have a great breakfast and has something anyone would like at a great value.

We hope to see you back soon to our great City of Worcester.
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Winchester, United States
1 review
5 of 5 stars Reviewed April 27, 2013

Room was great and everything worked!! Room was clean and so was the bathroom. I really liked it. The only thing that didn't liked was the pillows they were to soft. I'm use to a hard pillow. But I didn't ask them if they had any too. If I had to stay there again I would.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wilton, NH
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2013

My wife and I stayed there for one night to attend a B.B.King Concert (he should retire because his "Thrill is Gone"). Online registration was easy and they honored our request for a room near the top floor facing to the front. The room was clean and spacious. The breakfast was terrific. There is a UNO Pizza place attached which delivers to the room. Our sausage pizza came with just UNO piece of sausage per slice, but this was not the Hilton's fault. There are plenty of other places to eat near-by.

Room Tip: Top floors, facing front. Tends to be quieter at night.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, May 1, 2013
thank you for sharing with me your experience while staying with us. I am glad you enjoyed yourself while visiting with us.

I will be sure to share your comments with our friends at Uno's as we both certainly appreciate any and all feedback.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 17, 2013

Being right next to the Convention Center where I was attending a 3 day event was a major advantage of this hotel to me. It is very comfortable and the staff couldn't have been more friendly and helpful. Breakfast was very good and Pizzria Uno was right in the hotel for lunch/dinner. One small problem was not able to be resolved but I was compensated. I think it is quite pricey but it is comparable to other facilities in the area and convenience makes it worth it. I definitely will return there for the Quilt Expo next year.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, May 1, 2013
Dear guest, Thank yo for the review and great comments. I am thrilled our staff took great care of you and we were able to rebound after your issue. Our associates are trained to ensure every guest leaves satisfied. The quilting expo did bring many other great travelers and we cant wait until the next convention.

We hope to see you back
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Philadelphia, Pennsylvania
Top Contributor
75 reviews 75 reviews
75 hotel reviews
Reviews in 68 cities Reviews in 68 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 10, 2013

Very well kept property. Convenient downtown location. Rooms are very clean and are equipped with microwave and fridge. Parking garage is located across the street with reserved spaces for garden inn guest.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, May 1, 2013
Thank you for your wonderful review of our hotel. I am gald you enjoyed yourself while staying with us and we hope to see you again soon.

I will be sure to share your comments with all of our associates who work hard to ensure our guests have a clean and comfortable room and great experience
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, Massachusetts
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2013

I stay here every year in May for 2 days while I am organizing the clinical conference for the Massachusetts Nurses Association members. The staff at the hotel are very friendly and are quick to assist with any needs that you have. The rooms are very comfortable and clean. I did have a problem with my shower but they were very quick to fix it for me. The beds are very comfortable and roomy. I had a room with a king size bed and the bedding was very clean and comfortable. The staff went out of their way to be helpful. I liked having the fridge and the microwave. Great Breakfast!!! I also liked having the Pizzeria Uno right downstairs and they are open late too so that was very convenient. The pool and jacuzzi are very clean and well kept. It was never overly crowded either. The drinks in the Bar are awesome.....try the Margaritas. I will definitely continue to utilize this hotel in the future while I am in worcester for my annual conference. There are many restaurants and pubs in the area also. The DCU center is right across the street so if you are attending a conference the hilton is a great place to stay and it is very very affordable. My company did get a special rate but it was still a very reasonable price!! I won't hessitate to stay here again.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul M, General Manager at Hilton Garden Inn Worcester, responded to this review, April 11, 2013
Thank you for sharing your experience with me! I am glad you enjoyed yourself once again while in town for business.

Our friends in Uno's do make great cocktails and offer a very large menu that everyone will find something to enjoy. You need to come back when your not on business so you can enjoy all that our great City has to offer.
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Additional Information about Hilton Garden Inn Worcester

Address: 35 Major Taylor Blvd, Worcester, MA 01608
Phone Number:
Location: United States > Massachusetts > Worcester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 hotels in Worcester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Worcester 3*
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Worcester hotel. This comfortable and convenient Worcester hotel boasts an ideal location in the heart of downtown Worcester, Massachusetts. Situated adjacent to the DCU Convention Center, our Worcester hotel offers proximity to 13 major Massachusetts colleges and universities and an array of fantastic shopping venues and dining opportunities. Discover comfort and convenience at this bright and airy Worcester hotel. From our oh-so-comfortable beds, to cooked-to-order breakfast and complimentary WiFi, the Hilton Garden Inn Worcester hotel has everything you need for a successful stay. Indulge in a cooked-to-order breakfast at the Great American Grill® or grab a takeaway meal from our 24-hour Pavilion Pantry®. Choose from refrigerated and frozen microwaveable items that you can prepare with your convenient, in-room microwave or simply relax with evening room service in your inviting guest room. Host a meeting or event in our eight meeting rooms or enjoy a grand reception in our beautiful lobby - this magnificent atrium can host up to 175 guests. After a long day in the complimentary business center, unwind with a refreshing swim in the indoor pool or rejuvenate in our fitness center. ... more   less 
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Also Known As:
Hilton Garden Hotel Worcester
Worcester Hilton Garden Inn
Hilton Worcester

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