We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good stay” 4 of 5 stars
Review of Hilton Boston / Woburn

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hilton Boston / Woburn to your Saves list
Hilton Boston / Woburn
3.5 of 5 Hotel   |   2 Forbes Rd., Woburn, MA 01801   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Double HHonors Points
Ranked #7 of 11 Hotels in Woburn
Fredericton, Canada
1 review
“Good stay”
4 of 5 stars Reviewed November 19, 2013

Enjoyed the Hilton. The Staff made it a hands down best stay for me. Bathrooms were a little messy in public areas and it was a little noise at night. Regardless, I'd recommend staying here. It was the best Hotel experience I've ever had.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

439 reviews from our community

Traveler rating
    134
    148
    80
    43
    34
See reviews for
115
103
25
145
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Wolcott, Connecticut
Top Contributor
125 reviews 125 reviews
36 hotel reviews
Reviews in 52 cities Reviews in 52 cities
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed November 15, 2013

Clean, spacious comfortable rooms with good pillows. Had an exterior room which was great because the window opened. Only thing I didn't like was the pool setup. Too public with odd hours. Would like trays to bring breakfast back to the room. Love the covered parking.

Room Tip: Outer rooms open to fresh air. Interior rooms have balconies overlooking the inside of the hotel.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
glosta, United States
1 review
4 of 5 stars Reviewed November 15, 2013

really nice place. wicked comfortable beds. heated pool! great lounge! the staff was very helpful from booking the catering and rooms to the presentation of food and drinks. Very willing to make exceptions for groups at breakfast.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goodyear, Arizona, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 11, 2013

We chose a Hilton Hotel because of their fine reputation. What we got was a terrifying stay! We booked the room for three days for our first visit to the Boston area. First, the housekeeping was awful. The trash cans were not emptied, The ice bucket was left with melted ice water in it and the glasses were not changed to fresh ones after use. The toilet backed up twice. Then the truly terrible experience happened. Two hotel engineers came to the room to fix our toilet. About 30 minutes later, while we were in bed, the room door was being opened with a pass key and the police were trying to force their way into our room. Luckily we put the emergency lock in place. The three men outside continued to try to force the door open while loudly announcing that they were the police. I am a retired police officer and knew there was no reason for the police to be forcefully entering our room. I thought we might be experiencing a room invasion. When I made it to the door they continued to yell that they were looking for someone who was gaining entry into rooms illegally. I assured them we were there as guests and had been so for three days. That is when we recognized two of the men as the hotel engineers that had been in our room just 30 minutes prior! Seems the hotel told the police that our room should be empty and the two employees led them to our door. Neither of them realized that they had just been in our room. But for the emergency lock they would have been in the middle of our room before my feet had hit the floor. The entire incident lasted some time and we were made to feel like criminals while it was straightened out. That's when the hotel employees started minimizing their mistake. Later, two different on-duty managers acknowledged the hotels culpability in the incident . I was directed to speak to the General Manager some days later when he returned. I did. After looking in to my complaint he said, "it sure sounds like you had a terrible experience". Yes, we did. My wife cried and didn't sleep that night fearful of who else might force their way into our room. When a customer pays for a hotel room there is an expectation that their basic privacy will be respected. Because the Hilton hotel advised the police that our room should be empty ours was not. The hotel comped our stay but they were unwilling to consider any further suitable resolution to our horrifying stay. Some problems can be handled with a sincere apology (like bad house keeping and broken toilets). Other mistakes cannot be. They need to get privacy correct and they didn't. I would advise everyone to stay away from this hotel. You don't appear to be their priority.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, Massachusetts
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2013

Stayed here for a wedding, super helpful staff, nice big room. Didn't use the pool this type but I've used at on a previous stay, it's nice. The location is great, close to 93 and so many places to eat. I don't plan to stay in Woburn again anytime soon but would recommend this hotel to anyone that needs to stay there.

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
3 of 5 stars Reviewed October 30, 2013

Nothing Special. The staff was friendly. Great location. It was easy to find and convenient to highways. It's a nice hotel but overall it was just OK. We were there 3 days. Some issues with the room as well as checkout.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 29, 2013

We were very surprised by this hotel, we were there for a college parents weekend visit. This hotel is about 10 minutes from Boston and really worth the drive. The lobby is beautiful and so is the room. Although we didn't use it, there is a bar that looks very nice and intimate with cabanas. The bathroom could have used a better cleaning, seems hotels don't know they can spray bleach and any black around the grout will come off. That was my only complaint and I informed them.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael P, Public Relations Manager at Hilton Boston / Woburn, responded to this review, November 25, 2013
All of us here at the Hilton Boston\Woburn would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can find out how to improve our service. We realize that you do have a choice of hotels and would like to thank you for choosing our Hilton to be your home away from home and hope you will continue to do so.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Boston / Woburn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Boston / Woburn

Address: 2 Forbes Rd., Woburn, MA 01801
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 11 Hotels in Woburn
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Boston / Woburn 3.5*
Number of rooms: 344
Official Description (provided by the hotel):
Unwind at the Hilton Boston/Woburn, a hotel in Woburn, MA just minutes from Boston in Cummings Park Business Center and 20 minutes from Logan International Airport. Relax in a guest room or upgrade to a suite with a separate living area and conference table. Reserve an Executive Room for exclusive access to the Executive Lounge with complimentary breakfast from Monday through Friday and complimentary evening snacks from Monday through Thursday. Our hotel offers complimentary transportation within a five-mile radius. Visit Boston attractions, ride the nearby Commuter Rail and discover the excitement of downtown Boston, or dine out at local Woburn restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Cheap Tickets, Hilton Hotels, Hotels.com, TripOnline SA, Agoda, Travelocity, Odigeo and Tingo so you can book your Hilton Boston / Woburn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston / Woburn Hotel Woburn
Hilton Hotel Woburn
Hilton Woburn
Woburn Hilton

Owners: What's your side of the story?

If you own or manage Hilton Boston / Woburn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.