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“Wonderful Place” 5 of 5 stars
Review of Holiday Inn Express Boston North-Woburn

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Holiday Inn Express Boston North-Woburn
2.5 of 5 Hotel   |   315 Mishawum Road, Woburn, MA 01801 (Formerly Hampton Inn Boston/Woburn)   |  
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Ranked #4 of 11 Hotels in Woburn
Sussex, New Jersey
1 review
“Wonderful Place”
5 of 5 stars Reviewed 2 days ago NEW

On Check in Steph was just wonderful. She checked me in and took care of explaining the hotel and its amenities. I love the fact that they have 24 hour fresh coffee. The room was perfect...it was clean and smelled fresh. I am very impressed by this hotel and will plan on staying again when I'm up that way. Thank you Steph for making my stay special, after being on the road all week it was a pleasure to see a smiling face.

  • Stayed April 2015, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

Traveler rating
    17
    10
    4
    1
    0
See reviews for
4
4
5
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
albany, ny
1 review
5 of 5 stars Reviewed 2 days ago NEW

Drawn to area to attend NCAA Men's College Ice Hockey, wanting to avoid high Boston prices, chose this facility. We were extremely pleased and satisfied. It was convenient to Commuter Rail, walking distance or very short drive to eateries. Upon arrival a pleasant welcome prevailed. Each staff member we had contact was courteous & attentive. "Lauren" however was outstanding, personable and always eager to please. Rooms and common areas were clean.

Room Tip: Upper floors away from ice machine & elevator
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  • Stayed April 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Conway, South Carolina
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago NEW

VERY helpful & courteous in assisting us with even the smallest detail/when they ask how was your day they REALLY mean it! Wise choice placing Anna & Steph on Front Desk. Being attached to Joe's American Bar & Grill restaurant is an added bonus/great food. The only down side is the breakfast coffee needs improvement. We have stayed here several times & will return.

Room Tip: Ask for upper floor away from elevator.
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  • Stayed April 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review, 5 days ago
Thank you for your review. I appreciate you mentioning Anna and Stephanie from the front desk. They are truly dedicated to making all guests feel welcome--and your right----they do sincerely mean it! Thanks also for mentioning Joe's American Restaurant. We are lucky to have them here on the property as many of our guests frequent the restaurant and come back raving how wonderful the food and service were during their dining experience. I apologize that you felt the coffee we serve did not meet your expectations. I do understand that coffee can be a very personal choice--some prefer strong, some weaker in their coffee preference. I do hope you will stay with us again if you are in the Woburn, MA area in the near future as we appreciate your business.
Happy Spring!
Keri L. FitzGerald/General Manager
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Clemmons, North Carolina, USA
Top Contributor
93 reviews 93 reviews
7 hotel reviews
Reviews in 31 cities Reviews in 31 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We are pleased with this hotel. The staff is pleasant and accommodating, especially Stephanie. The decor in the halls and rooms is perfect and pleasing. The bed is comfortable. The breakfast selection is huge and includes hot protein foods like eggs and sausage. The location is just off of I-95 and I was concerned we would get a lot of noise but that wasn't the case. The attached restaurant is good. The location is convenient with stores all around. We liked it a lot.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review, 3 weeks ago
Thank you for taking the time to submit your review of our hotel. I was pleased to read that you enjoyed your stay and that Stephanie from the front desk made you feel welcome. We are all proud of our hotel and our mission is to make sure everyone enjoys their stay and returns back. In the meantime, thanks again as we appreciate your business.
Happy Spring!
Keri L. FitzGerald/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
4 of 5 stars Reviewed 3 weeks ago

I was in town with my family for my Mom's funeral. We had reservation changes due to travel along with the sadness of planning a funeral. Anna VonAllgeier, the front office manager, was so kind and caring to our family. She went out of her way to accommodate us and ease our stress. We are very grateful for her kindness.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review, 3 weeks ago
First, let me say I am truly sorry for your loss to you and your family. I know --it's never easy to plan a funeral. I was pleased to read that Anna with her caring hospitality made it a little easier for you during such a difficult time. Again, please accept my sincere condolences to you and your loved ones on your loss.
Keri L. FitzGerald/General Manager
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American In Taiwan
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is run very well and Joe's restaurant (attached) is very good. Anna, Roberta, and the rest of the hotel staff are very friendly and efficient. Anna made sure my negotiated rate was as expected. The hotel is newly renovated making it crisp and clean. It is right off Interstate 95 and 93 in Woburn MA, about 15 min from downtown Boston. The cost of the room is reasonable based on its location. I enjoyed my stay and will plan on staying again when I am back in town.

Room Tip: Quiet, comfortable rooms with attached restaurant makes this a very good choice for a business trip.
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  • Stayed April 2015, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review, 3 weeks ago
Thank you for taking the time to submit your review and especially thank you for mentioning Anna and Roberta from the Front Desk. They are truly amazing team members who make everyone that walks in the front door feel welcome. I will personally thank Anna and Roberta for making your stay a special one. We hope you will return in the near future. Until then --Happy Spring!
Keri L. FitzGerald/General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Ohio
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here on our last night in Boston after touring several colleges in as many days, so we were tired! The lady at the front desk was very friendly and gave us accurate directions to a nearby movie theater (that's all we had the energy for that night!). Room was clean and comfortable with modern decor. Free breakfast was typical for a Holiday Inn Express - a nice variety of items, including delicious cinnamon rolls, eggs, bacon, sausage and the nifty pancake machine. One thing to be aware of, the exit ramps off the highway dump you off at slightly different locations depending on whether you are coming from the north or south. The hotel is right off the ramp when coming from the north, but down the road a bit when coming from the south.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keri F, General Manager at Holiday Inn Express Boston North-Woburn, responded to this review, 3 weeks ago
Thank you for your review. I was pleased to see that you enjoyed your recent stay with us and that you found the hotel to be clean and comfortable. We hope we have the opportunity to welcome you back in the near future.
Until then--Happy Spring!
Keri L. FitzGerald/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Boston North-Woburn

Address: 315 Mishawum Road, Woburn, MA 01801 (Formerly Hampton Inn Boston/Woburn)
Phone Number:
Location: United States > Massachusetts > Woburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#4 Business Hotel in Woburn
#5 Family Hotel in Woburn
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Boston North-Woburn 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Welcome to the new Holiday Inn Express Boston Woburn! Woburn's newest and most modern Holiday Inn Express Hotel is located off Interstate 95, near the Interstate 93 interchange. Our hotel is conveniently situated among Woburn hotels, just minutes from a wide range of businesses and five universities including Tufts University. Located just 11 miles from the Boston Logan Airport, business travelers will benefit from the proximity of our Holiday Inn Express hotel to many nearby companies including Raytheon Explore Woburn and admire New England's stunning architecture, including the library's Victorian-Gothic structure designed by Henry Hobson Richardson. Drive five miles to Lahey Clinic Medical Center. Tour historic Boston and Lexington-Concord attractions, only ten miles away. Visit friends or loved ones at the Visitor Control Center at Hanscom Air Force Base. ... more   less 
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Also Known As:
Hampton Inn Boston/Woburn Hotel Woburn
Hampton Inn Woburn
Woburn Hampton Inn

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