I wish this hotel were a bit cheaper so that I could stay here more often! My Jacuzzi room was gigantic and immaculately clean. I did not feel concerned about using the whirlpool jets because everything was spotless. Room service food was okay (and expensive, but comparable to other hotels with room service). The hotel lobby is beautiful. Check-in went smoothly & I was able to get an early check-in which was very helpful. At check-out, though, the attendant was on a personal phone call and didn't hang up. As nice as this hotel is, the only reason I'd choose to spend $100 more than other hotels in the area is for the whirlpool guest rooms.