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BEST WESTERN PLUS New Englander: Traveler Reviews

2.5 of 5
1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
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BEST WESTERN PLUS New Englander
Ranked #10 of 11 hotels in Woburn
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150 reviews from our community

    Trip type
Traveler rating
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    58
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    16
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Date Rating
Granby, Quebec, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Ok for the night!”
4 of 5 stars Reviewed January 31, 2013

Good for the place and the price.
For improvment:
- The rooms for 4 peoples: the beds are REALLY small for for 4 adults;
- The bathroom air extactor was broken;
However, the good points:
-The Breakfast was really good;
-Near from the Highway and Boston;
-Good stay for the price;
-The pool is really warm and good!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Review collected in partnership with Best Western

Ask SYLVAIN B about BEST WESTERN PLUS New Englander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review
February 1, 2013
Dear Mr. Sylvain B.,

Thank you for submitting your survey. Your feed-back is greatly appreciated.
We will work on how to improve and hopefully next time your are in the area you will remember us and give us another opportunity to provide excellent service for you and your family / friends.

Feel free to contact me directly should you have any questions or concerns and I will be more than happy to assist you.

Sincerely,
Adina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perkasie, PA
Top Contributor
124 reviews 124 reviews
44 hotel reviews
Reviews in 53 cities Reviews in 53 cities
51 helpful votes 51 helpful votes
“Very accessible to Boston”
5 of 5 stars Reviewed January 14, 2013

We recently stayed here while visiting Boston for one night. The hotel is about 9 miles outside the city and very accessible via I93.

Front desk staff were extremely helpful, great breakfast in the morning and very nice indoor pool, although we did not use it.

I would definitely stay here again when visiting the area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Scrapbooker_in_PA about BEST WESTERN PLUS New Englander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
205 reviews 205 reviews
42 hotel reviews
Reviews in 89 cities Reviews in 89 cities
75 helpful votes 75 helpful votes
“Out of Town but Accessible”
4 of 5 stars Reviewed January 6, 2013

The Hotel is getting Old & Tired but is extremeley good value compared to the $$$$ you pay downtown. We were given directions to the nearest station , left the car parked and caught the train to the city all for a very reasonable price , so it's still a good location. The rooms were clean and comfortable and gave a good nights rest. There were several choices to eat all within walking distance, Bickfords and Polcari's Italian being two of the better choices. Had a good breakfast both days and with the renovations going on may ne a good place to re-visit !

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Skeney57 about BEST WESTERN PLUS New Englander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adina P, General Manager at BEST WESTERN PLUS New Englander, responded to this review
January 14, 2013
Dear Valued Guest,

Thank you for sharing your experience regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Check out our new up-coming Waxy O'Connor's restaurant!

If I can be of assistance in the future, please don't hesitate to contact me directly.
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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 24, 2012

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask JOSEPH B about BEST WESTERN PLUS New Englander
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Oakville, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“4 Night Stay”
4 of 5 stars Reviewed November 17, 2012

We stayed at this hotel and were pleasantly surprised with the overall look of the facilities. Rooms were clean and included a coffee maker, microwave and a small fridge. On top of that they had a hot breakfast and Belgian waffles; not the best quality but good enough. It had a pool (which we didn't use ) that looked clean and well maintained. For the price we paid, this was just about right. The one observation I have to make is the fact that the wi-fi was outrageously slow and sometimes it simply did not connect; when we complained to the front desk we were told that "too many people were using it" which to me means that they don't have enough to service the hotel when it is full.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask correaer about BEST WESTERN PLUS New Englander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about BEST WESTERN PLUS New Englander

Also Known As:
Best Western Plus New Englander Hotel Woburn
Best Western Plus New Englander Hotel
Best Western Hotel Woburn
Best Western New Englander
Best Western Woburn
Woburn Best Western
Address: 1 Rainin Rd, Woburn, MA 01801 (Formerly Four Points by Sheraton Woburn)
Phone Number:
Region: United States > Massachusetts > Woburn
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 hotels in Woburn
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Discover the BEST WESTERN PLUS New Englander in Woburn, Massachusetts, a AAA Three-Diamond award-winning hotel, which offers guests friendly customer service to make any stay a memorable one. This full-service Woburn hotel offers well-appointed guest rooms each featuring cable satellite television with HBO® and high-speed Internet access. Hotel guests are welcome to enjoy a complimentary full breakfast and complimentary newspaper each morning. Other hotel amenities include an indoor heated swimming pool, fitness center, business center offering complimentary email access, free parking and shuttle service to Anderson Commuter Rail Station. The BEST WESTERN PLUS New Englander also offers 4200 square feet of state of the art meeting facilities that include two ballrooms and an executive boardroom that accommodates up to 200 guests. ... more   less 
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