First, bring your own coffee! There was no coffee in the rooms with the coffee makers as there has been at other Suburban Extended Stays...or in the lobby.
My friend was cold and there was no heat turned on, so was given extra blankets.
The website had more hours for airport shuttle than what was at the desk (4am-11am). We didn't need to be at airport until after checkout (noon), but the latest was given was 10:30am shuttle, so this was inconveint for us.
We stayed here before our Caravan Fall Tour, but stayed at the Rodeway Inn near airport on our return, they ran their shuttles most of the day and it was great!

My friend and I went to an event in Boston this past weekend. We had made plans with others that completely fell through. Determined to have a great time regardless, we set off at 4pm in search of a hotel. We combed through a few locations that, over the phone, agreed to hold a room for us, but completely went back on it once we got there - saying that they were full, and had just booked their last room. Then, by chance, we found the Suburban and spoke to Candace. We were completely lost trying to get there, and she talked us through the directions to get to the hotel, held a room for us by taking our information over the phone, and then helped us once we got to the hotel. Mind you, at this point... I was stressing out beyond belief. She got us checked in, and then even helped us by booking a cheap cab ride both to and from the event, and asked me where my friend was once we got back, (he was still just outside), but she was so kind, considerate, and caring, and wanted to make sure we were both safe. It truly made our night, so if you're looking for a reasonable place to stay near Boston with GREAT service and a caring concierge, then you're truly in luck, The rooms were spacious and comfortable, clean, and well accommodating, even if it was only for one night, though I would have gladly stayed longer!

Being a seasoned traveler I am come to realize that people can help overcome the imperfections of expectations of accommodations. The suburban is not perfect but the people working there make up for the little things. It's like going to visit family your glad to be there and it wold be rude to expect perfection. I'm a repeat guest for many reasons. Wintrop is a sweet little sea side town with evidence of deep roots still intact. Don't be scared away by the few empty storefronts near bye. I have not experienced anything thing that has made me feel unsafe. The convience to public transportation to Boston is a great. A short walk to a beautiful beach and great resturants. Two Italian resturant near bye is as good as eating in the north end without the price. The hi-tide diner is a a true find. Should be featured on the food network. Awesome food and five minute walk from the hotel.

Yes the furniture could use some cleaning and mattress are not that comfortable but overall it is very clean. Great place to go with friends to enjoy the city without the high cost of downtown.
The staff could not be friendlier and most have grown up in the neighborhood. I have payed about the same price to stay in nicer places but was not treated as well. If you want an experience of being in a sweet old seaside neighborhood outside boston this is your place. True travelers will recognize this place for the true gem it is.

Being a solo traveler, senior traveler I look for safe, interesting lodging with affordable access to airport..this is perfect. Winthrop is small town surrounded by water which by boat or metro is near to airport...definitely not by auto. Get a Charlie card, take blue line to Winthrop where you catch a bus that makes a loop from station around the island...fare .25 for seniors and if you have luggage or it is dark bus will drop you at the door ! Walk one long block and you come to the ocean...one side of the road has wide sidewalk running all along the beach, the other has huge, beautiful houses. Nice cafe nearby to have good affordable breakfast with the locals, two nice italian restaurants for early dinner (tit you want wine they will direct you to local liquor store to purchase your own bottle). Rooms are roomy, staff is nice and even if you do not require a kitchen the price is less than most downtown Boston hotels. Going into Boston is a simple bus/metro trip. Airport shuttle available but select hours.