we had an excellent stay. It was a very quiet time of year but service was wonderful. Had dinner both nights in the Pub sownstairs and had delightful meals thatwere also reasonable..great wait staff and cozy dinig expereinece in pub..felt more like a library. would definitiely stay here again

Spent three delightful days in Williamstown visting our daughter who is working at the Williamstown Theatre Festival this summer. Reception staff were friendly and welcoming. Room was great - big, well appointed, and comfortable. Restaurant was a bit slow - most breakfasts turned into brunch. But this is rural MA and you don't have many other choices except for the Dunkin Donuts at the gas station! Very nice place and convenient for day trips to NY, Vermont, or Mt Graylock. Would definitely recommend...

The hotel is a couple of cuts above the alternatives in town. The rooms are excellent. OK restaurant. The staff was a bit unsophisticated but, hey, you are in rural MA. We had a pleasant stay and enjoyed the Clark Art institute. Also, the Rockwell Museum and the summer home of the BSO, Tanglewood are nearby.

We stayed at the Orchards, and found the rooms to be spacious and the furniture nice. Compared to alternatives in the Williamstown area, it was very expensive. My problem was that after staying there once, we decided to come back on what turned out to be a crowded weekend some months in the future. Shortly after booking, we received phone confirmation of our reservations. A few months went by, and when I called to reconfirm, they claimed to have no knowledge our reserving a room. We went back and forth on this a few times, but they were adamant that as far as they were concerned, we had never reserved the room.I really have no way of knowing whether this was a simple error or whether we were dropped because someone else came along who was more important to them. I think hotels should stand by their promises to customers. I don't intend to go back.