The staff at Orchards was - to a person - helpful and friendly. I need special accommodation for my dust and down allergy and they prepared the room without down and with freshly-laundered linens. I slept comfortably and well - not always possible for me.
Some reviews have commented on the property being substandard, but I found it well-worn and comfortable. Our room had a bow window and the windows opened fully and had screens, so we were able to allow fresh air into the room before the day got too warm and humid.
The showers could use some extra shelving to place shampoos in - our had only a soap dish and some extra shelves would have made this a five-star instead of four (for me, at least).
Breakfast was good as well as fairly-priced. They had oatmeal as real maple syrup, which indicate a concern for healthy eating and "real" food. I was pleased.
- Official Description (provided by the hotel):
- A welcome alternative to traditional franchised hotels and local inns. With AAA Four Diamond Awards for lodging and dining, the Orchards Hotel and Gala Steakhouse & Bistro provides exceptional surroundings, exemplary service and gourmet cuisine to make it the ideal choice for the unique, fresh and anything but ordinary visit to the Berkshires and the mountainous Mohawk Trail Region. Experience the most comfortable, kick-off-your shoes luxury secret in Western Massachusetts. ... more less
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- Also Known As:
- Orchards Hotel Williamstown
- Ma Orchard Williamstown