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“Avg” 3 of 5 stars
Review of Residence Inn Boston Westborough

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Residence Inn Boston Westborough
3.0 of 5 Hotel   |   25 Connector Road, Westborough, MA 01581   |  
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Ranked #3 of 9 Hotels in Westborough
Colombo
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“Avg”
3 of 5 stars Reviewed October 21, 2012

Stayed here for 2 weeks in 2 stints. first stay the room was in the 2nd floor and it was good and clean. 2nd stint, was given a room in the ground floor. It was not great. Smell was not good and also the bathroom was not clean enough.

Front desk staff was friendly

Room Tip: Not ground floor
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  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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71 reviews from our community

Traveler rating
    19
    29
    12
    6
    5
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20
12
4
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 20, 2012

Had to be in Boston on business for 8 weeks and stayed in a two room suite. Clean and comfortable for such an extended visit. Staff was friendly and very accommodating. Couldn't have asked for a better "home away from home".

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Top Contributor
50 reviews 50 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 8, 2012

We stayed at this hotel on a weekend outlet mall shopping trip, essentially passing through after spending the day at the Wrentham Outlet Mall, and it served our needs well. It’s just a short drive north from the mall and is situated far enough from the interstate to be quiet – in fact, it is situated fairly far off on its own, not really close to restaurants or shopping.

On a Sunday, finding restaurants and shopping nearby required a fair bit of driving, hampered by the fact that once you get on the Turnpike Road 9, you can find yourself forced to go west for miles before you get to a place to turn around because of the concrete barrier between each direction.

The room was very clean and in good repair, and the property has had a renovation. Both the evening and morning staff were also very friendly and helpful. The room is also a bargain for the area if you qualify for a government rate.

We would consider staying here again on our next shopping trip.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sittingbourne, United Kingdom
Top Contributor
117 reviews 117 reviews
21 hotel reviews
Reviews in 50 cities Reviews in 50 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 31, 2012

Nice and quiet, away from the interstate helps lift this hotel above the norm. The grounds are set back from the state road as well. This makes for a quiet stay but easy to get around from.

Breakfast is included and it's the usual bagels and Muslims with a waffle machine. Nothing special but also nothing wrong, it gets you fuelled for the day and the oatmeal is also hot and nice and thick :)

Wifi is free and works well, great speeds when I was using it, enough to stream video which is great.

Rooms are an ok size for 2, the kitchen is adequate as well. The beds are soft and I had no trouble sleeping thanks to the blackout drapes, make sure you close them!

The tvs are a little odd though. They seem to turn each other on from the remotes. For example you turn on or switch channel in the lounge and the bedroom one follows but on a different channel, all very odd.

During the first part of the week, there is an evening social which is welcome if you are there for a few nights and want to see some other folks and have a chat.

Room Tip: The 600 block is very quiet as its in the middle and away from the road and entrance.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, Massachusetts
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 27, 2012

We had an extremely busy weekend planned and decided to stay overnight at this property. It is easily accessible from Rts. 495 and the Mass Pike. It provided exactly what we needed for a short stay. We arrived late (after midnight) and had to be back on the road by 11:00 a.m. the next morning. The space was perfect for this. A nice bed, a hot shower, and a continental breakfast.
The breakfast area was crowded and I would have preferred more fresh fruit. Otherwise, it was good.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
51 reviews 51 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 27, 2012 via mobile

We stayed here for a month. We stayed in the 1 bedroom suite. It was very nice but small. It was very clean and very modern.

Breakfast was always great and varied! They also have a dinner reception hour Monday through Thursday. They give you a monthly menu and we actually used this for our dinner many nights!

The hotel is located in an office/industrial area and is close to other areas for shopping and such.

The only real drawback is the noise level. In the center of the complex is a basketball court and often there would be kids playing late into the night. It was like the way the building was constructed it echoed.

I would gladly stay here again!

  • Stayed September 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tullahoma, Tennessee
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 30, 2012

This is a nice suite hotel in a quiet and safe area just off Route 9 with well-maintained grounds. Courteous front-desk staff, clean rooms in very good condition, nice bed, nice kitchenette.

However, the free breakfast will leave you hungry since only small serving pans were put out on the sideboards and not re-stocked very often. Since there were many folks with children staying here, the pans were empty most of the time I arrived which varied from 7:15 to 8:30 (breakfast hours were 6:30 to 9:00). Also,the food was not very good...were those powdered scrambled eggs? And it's pretty dang crowded in the eating room. Best bet is buy some cereal and milk to keep in your kitchenette.

There was also an evening meal thing on Monday, Tuesday, and Wednesday, but it was no better.

And if you have a low tolerance for children you might want to consider staying elsewhere...the centrally located pool and sports court echoes squeals and whatever else into all the rooms of the hotel units. A couple of men had a loud conversation at 3:15 a.m. one morning in the courtyard...one told the other his room number which I was tempted to call and ask to stay in his room next time.

For those of you with kids, you better warn them about the pitfalls of low-flow toilets...really low-flow in my room. Flush, flush, flush.

Room Tip: All rooms encircle a central courtyard with pool and sports court which was the only source of noise...
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Boston Westborough

Address: 25 Connector Road, Westborough, MA 01581
Location: United States > Massachusetts > Westborough
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 Hotels in Westborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Boston Westborough 3*
Number of rooms: 109
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Also Known As:
Residence Inn Boston Westborough Hotel Westborough
Residence Inn Westborough
Westborough Residence Inn

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