During school vacation we decided to stay for a night after reading a newspaper ad which showed numerous children's activities being held. Despite booking the night before, we got a rate of $98 including a full hot breakfast and all activities. Not only that, the front desk encouraged us to come early for the 10am animal show on day of arrival and they would get us into a room as soon as they could! Haven't had that happen EVER. I can't say enough about this hotel but let me start with the kids activities (most of which are held on school breaks but check and see). The Cool Creatures show was 2 hours long, featured over 25 animals and was led by the incredibly patient, friendly and knowledgeable owner of Animal Instincts. FREE! During the show, I went back to the front desk to see when we should check in- we were upgraded to a king suite at no charge and checked in at 12noon!! We utilized the pool several times during our stay and it was a huge convenience as it rained most of the two days. Our only cons were the temp of the hot tub was more like a warm bath, not very hot at all, and the lack of weights in the workout area. Breakfast was awesome and I can't imagine how the negative previous reviews had such problems, as every staff person we encountered was amazing. The front desk girl, Yvette, was on for the entire day and even at 7pm was smiling away! She was adorable and sweet. We did ask for a room away from the pool as there were hockey teams staying there, but never were bothered by any noise. Our next kid activity was a pool party at 1 featuring make your own sundaes, followed by a DJ dance party in the lobby 4-7. The hired DJ was from a great local radio station and awesome! They served chips and cookies during the party and we were allowed to BYOB right in the lobby. FREE! The last event was the next morning, a craft party put on by a local girl who does face painting, crafts, parties, etc. for hire. She had a table full of crafts! Our kids had a ball and then she painted each kids face - the best face painter we have ever seen - FREE! Turns out she was a makeup artist in Vegas. We've paid $20 per kid at amusement parks that weren't nearly as awesome as this girls artwork.
We highly recommend taking a trip to Cape Cod Beer factory for their free hour tour and free samples of all beers!! brewed on premise and delicious. We at at the Beech Tree Cantina (see other review of restaurant). Downtown Hyannis is only about 2 miles away, so close to everything. Highly recommend this hotel and would pick this every time to stay near Hyannis!
Highly agree that if you are bothered by noise and large groups of kids, call head and ask if there...
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Our team was enamored to see such a glowing review of our hotel and all of the activities we offer during the school vacation week! Yvette was especially pleased that you mentioned her by name. Thank you a million times over for taking the time to write such a positive review regarding your recent stay with us!
We hope to see you during April Vacation. It's right around the corner!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.