We have been visiting the Cape Point for the last seven years and this year was the worst stay by far! When we first arrived the front desk staff acted annoyed by our arrival in general. After being checked in to our room, we found several issues. The sliding door did not lock, the tv was tiny and the cable worked occationally, the safe was not working and neither was the remote, the carpet was stained and dingy and the bathroom ceiling was disgusting. We were in a rush to be at a commitment so we decided to grin and bear the issues. When returning to the hotel later all we could smell was "weed" smoke. This went on the entire weekend even with a strict no smoking policy the hotel claims to have. If we could smell this it would be hard for me to believe that the staff could not smell it as well. We don't mind if someone smokes, just go outside like everyone else! The next evening I was walking with my youngest daughter after using the microwave, she was lagging behind me, when a staff member advised her she was not supposed to be in the halls after 10 pm and if she didn't get to her room she was going to physically put her in her room. My daughter was mortified as was I! How dare a staff member suggest physically touching my child! When she realized that my daughter was in fact with an adult, she ducked away quickly before she could be addressed. How disrespectful to your guests! This is the last time we will be visiting......
- Official Description (provided by the hotel):
- Large inn with indoor and outdoor pools. ... more less
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- Also Known As:
- Hotel Cape Point
- Cape Point West Yarmouth
- Cape Point Hotel West Yarmouth, Cape Cod, MA