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“Hidden-gem” 5 of 5 stars
Review of Hampton Inn West Springfield

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Hampton Inn West Springfield
2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089   |  
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Ranked #1 of 18 Hotels in West Springfield
Wilbraham
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Hidden-gem”
5 of 5 stars Reviewed March 28, 2014

I stayed at the Hampton Inn overnight with my daughter and was pleasantly surprised at the quality, cleanliness, friendliness of staff, and all around great experience. I've stayed in many upscale hotels and several don't compare to what I found here --- I'll definitely be back!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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303 reviews from our community

Traveler rating
    150
    101
    32
    13
    7
See reviews for
92
59
26
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Framingham
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2014

No complaints, everything was nice, clean, warm, comfortable. The complementary breakfast was not to elaborate, waffles, cereal, juice, coffee, etc. Hotel is located next to a very active shopping plaza with several places to eat and a Stop and Shop.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Valley, New York
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 9, 2014

We use Hampton Inn whenever possible. We are here for a NBA WOMEN'S BBC Tournament. Room rates are $50.00 cheaper then in the city. Greeted by friendly desk clerk. She had a broad smile and was very efficient. Room was clean and quite pleasing. Another good choice!

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
houlton,maine
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 2, 2014

The hotel overall was a good traveling experience. the rooms were clean and well kept. Also the morning buffet breakfast has a full breakfast and if you don't have time you can get a breakfast to go..

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2014 via mobile

Showed up with a melting down 3 year old & a not healthy Mom. Needed to unload my car, my kiddo was screaming and trying to run & mom needed to rest.
The lovely women at the desk took my name, handed me a key & said, "I'll take care of you when your settled"...with a smile! Then, this saint of a man brought up all my luggage and helped me unload it. I could not have managed with out him. He wasn't even a porter, he repaired everything at the Hotel!! Hampton, I can't remember his name, but please give him a bonus. It was 8/30 around 5:00 pm!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

The hotel was right next to a large shopping plaza with plenty of dining and shopping choices. The hotel was clean and the staff were very accommodating. I have enjoyed very Hampton Inn we have stayed at. I would recommend this hotel to anyone.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mystic, United States
2 reviews
4 of 5 stars Reviewed February 5, 2014

From the complimentary breakfast (more than boxed cereal) to the cozy comfort of the rooms & ammenities, it's tough to beat a stay at the Hampton in this price range. I take advantage of the wireless in room internet, but there is also an intnet kiosk if you left your laptop behind. The pool is outdoors, so use is seasonally limiited. There are plenty of mid range dining options in the area if you choose not to eat the

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

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