We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place, nice location.” 4 of 5 stars
Review of Hampton Inn West Springfield

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn West Springfield to your Saves list
Hampton Inn West Springfield
2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Hoop It Up
Ranked #1 of 18 Hotels in West Springfield
Certificate of Excellence 2014
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Nice place, nice location.”
4 of 5 stars Reviewed January 4, 2013 via mobile

We stayed here for 3 nights. One being New Year's Eve... We found a coupon for our next 2 nights at half the price. Unfortunately, they would not give us a deal for our 4th night. We had to find another hotel for our last night. :(
The staff was kind. The room was clean. Breakfast was ok... They are in the middle of renovations... I would stay here again. And, they allow pets.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

336 reviews from our community

Traveler rating
    172
    109
    34
    13
    8
See reviews for
102
63
28
111
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ithaca, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2012

We had the pleasure of spending Satuarday night at this fine hotel. We came to visit my nephew at Springfield College. We went to have dinner at the Rose Restuarant and the wait for a table was too long to wait so we took everything back to the hotel and checked in with a very friendly Cathy. Then, we realized we had no plates, but NO Problem. The kind woman at the desk gladly found us everything we needed!
After a late night we overslept for breakfast. Kathleyn was happy to give my husband some yougart, juice and coffee. She was so kind to him. Upon checking out we encountered a wonderful lady named Erica. I wanted to find a local paper and she gave me one. She also gladly told us where a good place to go shopping was.
This hotel is very neat and clean. The bedding was fresh and comfortable. Although they are doing some construction, we heard nothing in our room. If you are traveling to the Springfield area be sure to check out this hotel for an excellent value and a staff that truly wants to make every customer happy. We will be back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 7, 2012

I stayed in the West Springfield Hampton Inn and everyone was nice but the front desk staff was stupendous in particular Erica R. She was incredibly nice and soooo helpful. I would definately stay there again just because of Erica and Catherine's great customer service!

-Janelle

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 23, 2012

The Bed was comfy and very clean. The Room was nice. The bathroom was spacious and the shower had good water pressure. We did not goto the breakfast buffet because the hotel was very full so the breakfast area was to packed to even attempt it. The selection did look nice.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 14, 2012

Front Desk staff -Karen - was very helpful, and an asset to a facility that has it's act together.

We were there for an annual 'horse' event, and the quality, quiet, cleanliness, 24/7 choice of coffees, great blasting showers! full breakfast, convenience of location...what's not to like!!!

I can tell you where we will be staying in W. Springfield from now on!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEW JERSEY
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 6, 2012

I along with several family members & friends have stayed at this hotel about 8 times since August. My son goes to a local college and it is very easy to get back and forth from this hotel while we are visiting him. On our first trip I had the pleasure of dealing with Erica Rosado and I cannot say enough good things about her, she has and continues to go out of her way to make us feel comfortable during our stay.We won't stay anywhere else and I continue to refer my friends (they also have children at the same local college). Thank you Erica for your hospitality & professionalism you truly are a shining star at The Hampton Inn !!!!

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2012

Several times a year I have to stay in the Springfield area for work. The rooms have refrigerators, and a decent, but small desk area. The wifi in my last room on the second floor was a good connection, quick upload and download speeds. The Gym could be better, it is small and has only three exercise machines and some dumbells in it. The breakfast is usually good and varied, just you regular eggs and a side, and waffles, as well as the regular pastries and cereal. They also will have something small, like sandwiches or pasta, at 5:30 PM on a regular workday, but this is well known by most of the regular guests, so of you want some, be there early, there will be nothing but crumbs by 5:45. There are plenty of restaurants within a few minutes drive of the hotel, and it is in a large shopping plaza, so you can walk to some shopping.
It is a very good place to stay for business, average for a family trip.

Room Tip: The side of the Hotel facing away from the road is usually quieter- stay away from rooms right next...
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn West Springfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Free Breakfast Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Travelocity, Cheap Tickets, Orbitz, Hilton Hotels, Hotels.com and Agoda so you can book your Hampton Inn West Springfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn West Springfield, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.