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“excelent help” 5 of 5 stars
Review of Hampton Inn West Springfield

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Hampton Inn West Springfield
2.5 of 5 Hotel   |   1011 Riverdale St, West Springfield, MA 01089   |  
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Ranked #1 of 18 Hotels in West Springfield
Shamokin, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“excelent help”
5 of 5 stars Reviewed May 27, 2012

charlear was very help full and omar is one of the best mainteance personal the will help with any thing you need and neither one ever complanes. the best to all of you .

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Traveler rating
    149
    101
    32
    13
    7
See reviews for
92
59
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94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
West Melbourne, Florida
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 25, 2012

This is the best hotel for us when we have to be in Western Massachusetts. The staff is super accommodating, friendly & helpful. Erica Rosado recognized us from a previous long visit as did Karen Drenzek and Rosa from housekeeeping. It is always clean and is near the stores that we frequent when we are in WS. This is our " go to" hotel. It is truly like home for us. Thanks everyone.

Room Tip: All of the rooms are the same. We never had any trouble with noise.
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashua, New Hampshire
Top Contributor
213 reviews 213 reviews
61 hotel reviews
Reviews in 74 cities Reviews in 74 cities
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed February 17, 2012

I stayed there one night while on a business trip. I can only praise that place.
It is immediately off a strip of shops, restaurants etc.. your typical american shopping lane, with all the usual suspects (chains).
The lady @ the desk was super nice and polite. The lobby is cute and there is a fireplace. Parking is very easy. The rooms are the forte of this place. They are spacious, clean and nicely furnished. Mine had wood all around. Looks like they emphasise on Cleaniless and they claim that they wash the duvet for every customer, which is great when you think about all the other hotels that clean only the actual sheets. The BR is large, clean and they have nice and good quality (not l'Occitane) toiletry and plenty of towels. There is a microwave, fridge, coffee maker and LCD TV in the room. The AC is a little loud but you can control the temperature to your liking.

Bkfast was served @ 6am in the lobby. It was generous, your typical continental one with yogurt, fruit, eggs, cereals and good oat meal and decent coffee.

So for a business trip this hotel serves the purpose extremely well. HOWEVER 168.31$ a night in West Springfield, a Thursday in February that's a little too much!!! You can priceline a 5 stars hotel in downtown Boston / Back Bay for 100$ these days... The competition around this hotel were listing prices of 89 or so $ per night. So I think it is expensive for what it is and where it is...

Room Tip: Avoid the odd numbers, they are facing the highway and you can hear the traffic.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
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Warwick RI
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2012

We can't wait to return! Our group stayed for 1 overnight, had adjoining rooms and were treated like royalty!!! The lounge was given to us as we played our card games while listening to 50's music.Andre was simply the best host ever and deserves a raise. We only want to come back at a time when he is on duty. Also thanks to Remo, Manager extraordinaire who told us to sign as The Hampton Cheerleaders

Feel free to contact me @ beandrews1@gmail.com

  • Stayed February 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wainfleet, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed February 10, 2012

My husband and I stayed at the Hampton Inn as part of a model train convention. We were very pleasantly surprised at how nice the room was. The hotel was very busy but the staff couldn't have been nicer. Breakfast was very busy but the women working had smiles on their faces and would stop to help anyone looking lost. The hotel was very clean. Our room was across the hall from the elevator but we were not bothered at all by any noise outside our room. There was a special rate for the model train convention, so we were also pleased by having such a nice hotel at a discounted rate.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pittsburgh, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 6, 2012

We've been staying at this hotel every January for years. Even though the hotel is always filled when we are there, everything has always been perfect. Great staff, nice rooms and never a problem. I sometimes wish there was more variety at the breakfast buffet, but it seems like most Hampton Inns have the same items, so I can't complain. The staff always makes sure that there is plenty of food on hand which is more important.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, FL
Top Contributor
76 reviews 76 reviews
23 hotel reviews
Reviews in 38 cities Reviews in 38 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed January 30, 2012

We've stayed here quite a few times and I've never been disappointed. The hotel is clean, neat and the breakfast is always good. Everyone is nice to us and smiles. Free wi-fi in our room. No issues at all. We'll certainly stay here again.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn

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