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“Best Western Stay” 5 of 5 stars
Review of BEST WESTERN Springfield West Inn

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BEST WESTERN Springfield West Inn
2.5 of 5 Hotel   |   429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)   |  
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Stay 2X get $50 gift card
Ranked #2 of 18 Hotels in West Springfield
Norwalk, United States
1 review
“Best Western Stay”
5 of 5 stars Reviewed 6 days ago NEW

I was so pleased with my experience at this hotel that I'm definitely taking note to stay here again when I am traveling to this area. The staff here was very courteous and helpful-they were easily visible throughout my stay. Also this was a great value for the money as well-and it did not lack anything. Included a nice breakfast buffet, internet access, business and fitness center. Location is right on the main strip, close to all types of restaurants-fancy to fast food. Also close to entertainement, such as movies and convention center.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review, 4 days ago
Thank you for the marvelous review. I will make certain that all of your wonderful observations are shared with our team, they really enjoy the positive feedback from our guests and seeing how their hard work makes a difference for each one. I am happy that our convenient location and amenities made your stay with us enjoyable and worry free. Hopefully we will be at the top of your recommendation list for anyone traveling to our area!
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20 reviews from our community

Traveler rating
    12
    6
    2
    0
    0
See reviews for
7
6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
TEANECK, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The young girl at check in was very pleasant. She even recommended a good steakhouse in the area. Everytime I came in and out she would always welcome us. Next day morning she helped with printing out my boarding passes.

  • Stayed March 2015, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review, 4 days ago
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We hope to see you again in the near future.
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WATERBORO
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The outside noisy is a little loud but that is because the hotel is right on a very busy road. It really didn't affect my stay. The hotel is very clean and the woman at the front desk (only member of staff I dealt with was very nice and helpful) I was only there one night but would not hesitate to stay there again when I am in the area on business.

  • Stayed March 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review, 4 days ago
I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us.
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Highland Falls, New York
1 review
4 of 5 stars Reviewed 5 weeks ago

Stayed at this hotel with my significant other. Bed was comfortable and bedding was clean. Room was clean and was equipped with fridge, mic, and coffeepot. Nice breakfast in the morning. Fair price and check in staff was helpful. I have stayed here before and will again.

  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review, 4 days ago
I appreciate your positive feedback about our hotel. We do take pride in our service and facilities. If you're traveling to our area again soon, don't hesitate to call us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
L'Orignal, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015 via mobile

We booked a room last minute on points. The night staff (we showed up at midnight) was friendly, and quick. Our room 404 was so freshly redone I thought the paint might still be wet. The bed is comfortable, the room quiet. The only two things that aren't perfect, if I have to nit pick, is the counter around the sink is small if you're two people, and the full length mirror is awkwardly placed.
The only reason I've mentioned this is I need 200 characters for a review, otherwise I would haven't mentioned it at all. We would definitely stay again.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, Manager at BEST WESTERN Springfield West Inn, responded to this review, February 16, 2015
Thank you for the great review! We are glad you enjoyed your stay with us. We hope to see you back soon.
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Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
55 hotel reviews
Reviews in 38 cities Reviews in 38 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 12, 2015

My first time staying at this hotel...all was perfect. I had a clean and quiet room. The check-in and check-out staff were polite, pleasant and professional. Excellent price/value ratio. Several dining options close to the hotel. I will stay here again when in the area for business.

  • Stayed February 2015, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nrtwcprr, General Manager at BEST WESTERN Springfield West Inn, responded to this review, 4 days ago
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay with us. We hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
west springfield, United States
1 review
3 of 5 stars Reviewed December 22, 2014

once u get past the front desk and the attitude. the place in comfortable . parking is easy and enough guest were quite lobby was nice except for the a hole work. They want 200 letters to completet so hey are you letters please pry u don't get the front desk guy we had

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Springfield West Inn 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma

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