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“I had stayed at this Days Inn in the past and not had...” 4 of 5 stars
Review of BEST WESTERN Springfield West Inn

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BEST WESTERN Springfield West Inn
2.0 of 5 Hotel   |   429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)   |  
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Ranked #12 of 18 Hotels in West Springfield
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104 reviews from our community

Traveler rating
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    31
    25
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    19
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Beverly
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 24, 2013

Overall the hotel was ok. Most importantly, it was clean. However - some of the lights in the room wouldn't turn on. When I notifed the front desk of this, their answer was "we rented the room recently, they have to work". The bathroom smelled really heavily of smoke too even though it was a non smoking room.

The AC/Heat is a really outdated, clunky unit that you have to fight with to be the right temperature. I wouldn't stay here in the summer because it would be unbearable - at this time of year we just opened the window and kept the room comfortable. We basically stayed here because it was close to Six Flags and other points of interest but now that we've been to the area we would choose a different hotel.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Springfield, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 21, 2013

This was my first trip to US and a stay at the Days Inn made it more wonderful. You get free internet and a well mannered and helpful people at the reception. The cleaning guys were wonderful and helpful too. I was very pleased with their hospitality. The rooms were clean and tidy and the beds were really comfortable and they had most of the entertainment channels and news channels which made stay more pleasurable. You have McD nearby and the bus stop is also pretty near which makes commute easier.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lawrence
1 review
2 of 5 stars Reviewed April 20, 2013

We chose the Days Inn because of the proximity to the location of a dance competition we were attending. No one should check into a hotel room and find dried urine on the toilet. and a dirty bathroom overall. I can't help but wonder just how clean the rest of the room was. The front desk clerk working that night offered to give us a discount on our room, which was nice of him, however, that's just unacceptable to me.

  • Stayed March 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
Phone Number:
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Springfield West Inn 2*
Official Description (provided by the hotel):
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma

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