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“Excellent Value and Service” 5 of 5 stars
Review of Red Carpet Inn West Springfield

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Red Carpet Inn West Springfield
2.0 of 5 Motel   |   560 Riverdale Street, West Springfield, MA 01089   |  
Hotel amenities
Ranked #4 of 18 Hotels in West Springfield
Certificate of Excellence 2014
Chicago, IL
1 review
1 helpful vote 1 helpful vote
“Excellent Value and Service”
5 of 5 stars Reviewed August 27, 2009

The rooms are very clean, spacious and updated. The front desk service is always friendly and efficient. Proximity to highways is great yet there is not alot of road noise in rooms. Free internet and clean pool - recommend the inn highly.

  • Stayed August 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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109 reviews from our community

Traveler rating
    47
    36
    14
    9
    3
See reviews for
33
26
11
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Ontario, Canada
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
101 helpful votes 101 helpful votes
2 of 5 stars Reviewed July 28, 2009

It was late at night, we needed a place to sleep for the kids. We searched online but no vacancy or way over our price range so we stopped by the red carpet inn which looked nice from the outside.

The only room left was pretty awful. We did not see the other rooms and the pamphlet did say that renovations had been done to some rooms but obviously not to ours.

I checked the beds before letting the kids jump in. Stained carpet, dust and hairs on floor. I definitely would not have used the "kitchenette" in the room. I guess it served its purpose for the few hours we were there but I wouldn't go back, at least not to that room (room 36).

  • Stayed July 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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red560carpet, Manager at Red Carpet Inn West Springfield, responded to this review, August 4, 2009
Sorry to hear that your stay was unpleasant but that night we were booked and the only room available was that. So i would like to apologize and hopefully next time we can accommodate you our new rooms.
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wallingford
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2009

Was at the park all day, need a place to stay when I happened upon this hotel. From check in to check out was a pleasure. Very accomating, clean and the front desk staff couldn't be nicer. Will definitly plan to stay again!

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Carpet Inn West Springfield

Address: 560 Riverdale Street, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Amenities:
Swimming Pool
Hotel Style:
Ranked #4 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Carpet Inn West Springfield 2*
Number of rooms: 37
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Also Known As:
Red Carpet Inn West Springfield Hotel West Springfield
West Springfield Red Carpet Inn

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