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“Ahhhhh” 4 of 5 stars
Review of Red Roof PLUS+ West Springfield

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Red Roof PLUS+ West Springfield
2.0 of 5 Hotel   |   1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089   |  
Hotel amenities
Ranked #6 of 18 Hotels in West Springfield
North Yarmouth, ME
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Ahhhhh”
4 of 5 stars Reviewed June 3, 2014

Thank you, Red Roof of Enfield for being so bad that I changed locations! After 10 years staying in Enfield when I came to dog shows, I finally gave up and booked in West Springfield! WHAT a wonderful difference. While the surrounding businesses and highway are not the same, the service, the condition of the hotel, the policies, you name it, FAR outweighs and "location" issues.
I will definitely be back! The corporate Red Roof facilities appear to be the best option these days! See you again soon!

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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176 reviews from our community

Traveler rating
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    33
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    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
New York City, New York
1 review
5 of 5 stars Reviewed May 23, 2014 via mobile

Checked in 5/23 nice room good price close to restaurants & shopping close to route 91. Will & Chris answered all our questions. I will be stopping here again on my return. Our room had a fridge, safe & microwave.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Massachusetts
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 2, 2014

I've stayed here five nights in the past few weeks and you can count me as a satisfied customer. Rooms have been clean, well-equipped and very quiet. Upgraded rooms with king-sized beds can have a decent-sized desk with comfortable chair, a small under-counter refrigerator and a simple small coffeemaker for that first-in-the-morning wake-up dose of caffeine.

Bathrooms are a wee bit small and cramped BUT they're fine for just one person. Not sure I'd want to share one of these rooms with my partner. Beds are very comfortable. Each room has it's own heating/cooling unit that works great. And you get the requisite pretty-darn-big flat screen TV with remote. Alarm clock on nightstand. Iron and ironing board. Hairdryer, too.

Housekeeping does a fabulous job and Jim, at the front desk, is a friendly and cheery chap who can help you navigate to nearby restaurants (there are a LOT!), drug stores and the ever-important ATM.

If you're traveling for business and want a safe clean place to crash but hate to pay for a lot of stuff you don't need, I'd recommend this Red Roof Inn.

TIP FOR MOTORCYCLE OWNERS: check your AMA members page for substantial discounts at Red Roof Inns

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Howell, New Jersey
Top Contributor
77 reviews 77 reviews
21 hotel reviews
Reviews in 38 cities Reviews in 38 cities
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 1, 2014 via mobile

Clean and modern for a budget (a.k.a. Cheap) hotel. Only stayed 2 nights.

When I went to go book a 5 night stay the next week, the rates were much higher and was able to get a Hilton brand hotel for just a few $ more a night.

Stayed March 2014, traveled on business
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Brooklyn, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 27, 2014

The hotel is very run down, and a little seedy (right next to Hooters). The key didn't open the first door we had, so we had to go back downstairs and get another room. We almost didn't get into the second room because the door didn't function (first it stuck, then we couldn't close it when we were in the room, though we were able to push on the bolt lock to close it, but when we left, we had to leave it ajar because the bolt lock wouldn't close. The bedspreads were stained and the room smelled stale. We didn't use the bedspreads and the blankets were very thin so we were cold. There was a lot of noise from the surrounding area.

I was really surprised at some of the good reviews here - which is why we picked this place. For example, one review says there are nice common areas and pool - neither exist!

Room Tip: This is a drive up motel style place. Don't pick a first floor room - you will here people gett...
See more room tips
  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

Decorated nicely , clean common areas , room and pool. Nice continental breakfast. Area seemed safe for west Springfield .Free parking and breakfast.Basketball court out front of hotel.Nice front desk staff on hand.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Linden, California
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2014

Another annual business trip made pleasurable by the Red Roof Staff, and the accommodations we had. Ava and the other front desk staff were TERRIFIC... both their personalities and attentiveness to our needs. Room and bathroom were super clean, as we expected... tops on our requirements for a hotel. One of the best Red Roofs we stay at. Thank you! We'll be back next year.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
redroofinnws, General Manager at Red Roof PLUS+ West Springfield, responded to this review, February 3, 2014
I am pleased to read your comments regarding your most recent stay. Our whole staff is committed to providing exceptional service. We look to provide a clean comfortable room at a moderate price. I am happy we can be your lodging of choice while staying in our area. I look forward to your staying with us when your business brings you to our area.
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Additional Information about Red Roof PLUS+ West Springfield

Address: 1254 Riverdale Street, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089
Location: United States > Massachusetts > West Springfield
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in West Springfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof PLUS+ West Springfield 2*
Number of rooms: 111
Reservation Options:
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Also Known As:
Red Roof Inn West Springfield Hotel West Springfield
West Springfield Red Roof Inn

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