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“Dirty room and lots of bedbugs” 1 of 5 stars
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GuestLodge
2.0 of 5 Motel   |   221 Main Street (Rt. 28), West Dennis, MA 02670 (Formerly Barnacle Motel)   |  
Hotel amenities
Ranked #2 of 3 Hotels in West Dennis
Boston, Massachusetts
1 review
5 helpful votes 5 helpful votes
“Dirty room and lots of bedbugs”
1 of 5 stars Reviewed January 25, 2011

The price and the location of Barnacle Motel made me think it's a good bargain. I was totally wrong!!! The room we got on the second floor (facing the pool) was really smelly and dirty. After I went to bed at night, I felt very ichy. After I turned on the light, I saw over 20 big red bumps all over my body. Then my husband saw two big bed bugs right on our sheet crawling. Later he found 4 more bugs underneath the mattress. Our 4 months-old baby was on the other bed, there're two bed bugs in the pillow that's very close to him. Fortunately, the bugs did not bite him yet. It's already after the midnight, but we dare not and could not go back to the bed. We ran the bell in the manager's office on the first floor. The Indian guy initially pretended never heard of this bedbug problem and said it could be masquitos. After my husband caught two bugs as live evidence, he admitted that they had one incident in that room half a year ago and thought the bugs were all killed. The ridiculous part was that he offered us a bottle of bug killer spray (neural toxins) and suggested we spray on the sheet to kill the bugs, wait for a while before we get back to that bed. We asked if we can switch to another room and the answer is no. We were furious and we decided we will leave immediately and asked for refund. He reluctantly gave us the refund and we ended up finding a much pricier bug-free hotel later that night. I had been to many motels, hotels and never stayed in a horrible place like Barnacle Motel. If they keep running like this without spending money on housing-keeping and pest-control, they will run out of buisiness soon.

  • Stayed October 2010, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
    4
    12
    3
    4
    11
See reviews for
13
11
1
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Seymour, Indiana
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2010

the place was very clean and neat. quit place to stay. the room was very clean and trhe service was very polite and kind in the front desk. people put thier was bed bugs but everyone i talked to thier even agreed they never had one problem thier at all. rooms were very nice price and would recomend this place for everyone.its amazing how people try to write things about a place to put the out but dont listen to them try it your self its well worth it i promise.they showed me around the place and all the rooms had been remodeled and painted. you will really love this place.im going back again in the summer. really great place to stay.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Detroit, MI
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 25, 2009

Made quick last minute reservation after wedding nearby. While walking to our room we passed some druggie passed out on 2nd floor walkway, heard argument next room over and room was a smelly dirty mess. Didn't stay, could not get money back and headed for courtyard in Hyannis-very nice

  • Stayed October 2009, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 23, 2009

If you are looking for a place to sleep – this is it. Our room was clean, new carpet. I did happen to stay in the back of the motel and had no issues. It was very quiet at night. The guy at the front desk knew the area very well. As a single mom traveling with a 2 year old, I’d stay here again. Great location and great value.

  • Stayed August 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ny
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 10, 2009

Before booking at this establishment, know what you're getting into. Look in the back of the motel, at the rooms that are rented for weeks at a time to the drug addicted and homeless. The local police are frequently called to respond to issues there. The manager/owner is a thief, misrepresenting this filthy, unsafe junkyard as a suitable place to stay. Everyone in town will tell of the reputation that this establishment has earned, just ask a local. Don't stay here....it's awful. We left before even bringing our luggage into the room. When the crazy at the front desk refused to compensate us, we called the police, who returned our money to us. Stay away!!!!!

  • Stayed September 2009, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
boston
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 29, 2009

We had a nice stay, but after checking out we realized that we had been bitten all over (30+ insect bites), which the doctor identified as bedbug bites. We talked to the manager who would not refund us the money and denied that there were any bedbugs. We reported this to the Dennis Dept of Public Health & Dennis Chamber of Commerce, and as a result the motel is currently under investigation by the Dept of Public Health. Reading online reviews, it appears that the hotel has been infested for some time and has not dealt with the problem. If you have any leads on bedbugs you can contact the dept of public health in Dennis, MA at [--].

  • Stayed May 2009, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ma
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 2, 2008

This place should be shut down!
The room is so gross and smelly.
Frayed rugs, stained bathrooms towel and bed sheet.
Everything is so gross. My blankets smelled awful.
We are not so surprised to find the bathroom was covered in black mould - not acceptable at all.



The staff was terrible. There was nobody on duty during night.

WE WILL NOT BE BACK - EVER!!!
If you try to find some place to enjoy your vactaion, DO NOT STAY HERE!!

  • Disliked — Dirty
  • Stayed August 2008, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about GuestLodge

Address: 221 Main Street (Rt. 28), West Dennis, MA 02670 (Formerly Barnacle Motel)
Location: United States > Massachusetts > Cape Cod > West Dennis
Amenities:
Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in West Dennis
Price Range (Based on Average Rates): $
Hotel Class:2 star — GuestLodge 2*
Number of rooms: 35
Reservation Options:
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Also Known As:
Barnacle Hotel West Dennis
GuestLodge West Dennis, Cape Cod, MA

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