Hello and thank you for recently reviewing our hotel on Trip Advisor. While I am happy you enjoyed your room and the wireless internet at the hotel I am very sorry to hear that some other guests detracted from your overall experience.

As an extended stay style hotel many of our guests do stay with us for a few weeks to a few months as they travel for work projects, relocate to the area, etc. Our goal is to provide a "home away from home" experience for our guests and we are proud to be able to offer all of our guests in-room kitchens which allow them not only the convenience, but also the cost savings, of not having to eat out every night. We take great effort to reduce any cooking odor as much as possible including carbon (odor-absorbing) stove hood filters, strong bathroom vent fans, windows that open to allow for fresh air, and a regular high pressure/steam cleaning of our heater/air conditioner units. I apologize that those efforts were not successful in keeping the aromas produced by another guest's cooking from reaching the hallway.

Should you ever have an experience, at our hotel or any hotel, when another guest is detracting from your stay please never hesitate to contact the front desk so that we may assist to the best of our ability. I hope that you will contact me directly, at bwl@extendedstay.com, should you wish to discuss this further. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.