This was not a planned trip. While on vacation last week, my husband became ill on Cape Cod and was rushed by ambulance to Beth Israel Deaconess in Boston. I contacted Hotels.com and they were wonderful. They got me a fantastic deal for Friday night of the Labor Day Weekend at the Westin in Waltham, Mass. They told me the next night would be $265.00 which I said would be too much and they said to ask for a medical assistance rate which I did. The Westin lowered their rate to $149.00 per night for the remainder of my stay, waived all parking fees and said that no matter how much after checkout time, they would not charge me for another night since we didn't know when my husband would be released from the hospital. When I did check out on Monday (well after checkout), they put my bags in the car and gave me water and treats for the road. They were with me every step of the way. The restaurant food was exceptional. They have a "Friendly Green Environment" incentive whereby you receive a $5.00 voucher for each day you don't request a change of sheets and towels. The room is still cleaned with amenities replenished, including a large bottle of water each day at no charge. The mini bar is not free but everyone should know that. Also, I needed a fridge for some medication and they provided one at no charge. I used my voucher each day at the hotel Starbucks and had a free breakfast each day. There was plenty of construction which wasn't a problem since the parking garage was so close and you could park the car next to the hotel upon check-in and checkout. Everyone should know that a full-service hotel doesn't offer free Wi-Fi and generally has a higher-priced restaurant. If you want a free breakfast and free Wi-Fi, you need to stay at an inferior hotel such as a Comfort Inn or a Hampton. All in all, the Westin made a bad situation as good as it could be.
- Official Description (provided by the hotel):
- Only 15 miles from downtown Boston, The Westin Waltham Boston offers guests the opportunity to explore the city while providing the space to relax that most city hotels do not. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Waltham-Boston Hotel Waltham
- Westin Waltham Boston
- Waltham Westin