Stayed for one night in mid-August while attending a conference in the area.
First, travelers should note that the hotel is the middle of a renovation, with no real lobby to speak of and awkward travel paths.
The room, which I was told was one of the recently renovated King "deluxe" rooms. Small by suburban standards at less than 300 sq. ft. The rate I book promised free wifi (why some hotel chains continue to charge for internet access -- as if it is an added luxury -- is beyond me.) When checking-out, i reviewed my folio and of course discovered that I had been charged for internet.
The room itself was small, as noted above. If this was the recent renovation, then their interior design team is stuck in the 1990s. The interiors feel dated -- and VERY brown. One thing I would also note is that the guest room renovations did not updated the in-room HVAC system, it is still that 1980s-90s wall unit that is noisy when it kicks-on and always produced a draft when running no matter where you are in the room.
Can't say much about the common facilities, no permanent restaurant -- and no lobby (you enter through a windowless set of industrial-grade steel doors that dump you right into what they call their "Starbucks" area.) The "doormen" were totally inattentive to guests arriving and departing. The rest of the facility was mobbed by a very large and very loud "Salsa Dancing" competition -- no way to check-out any of the promised amenities. Note that food options outside of the hotel require automobile travel...and no obvious assistance from the hotel (concierge anywhere?) to identify dinning options.
In another mystery for a suburban hotel, parking is for a fee (even self-park.)
I suppose this place is fine for business travel in the immediate area for conferences and the like, and it is certainly convenient for families shuttling their kids back-and-forth between the several schools in the area ... but it is a stretch to call it a 4-star hotel these days.
All in all, I wish I had lower expectations coming in, perhaps I wouldn't have been so disappointed.
- Official Description (provided by the hotel):
- Only 15 miles from downtown Boston, The Westin Waltham Boston offers guests the opportunity to explore the city while providing the space to relax that most city hotels do not. ... more less
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- Also Known As:
- The Westin Waltham-Boston Hotel Waltham
- Westin Waltham Boston
- Waltham Westin