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“This Hotel has become our hotel of CHOICE !” 5 of 5 stars
Review of Hilton Garden Inn Boston/Waltham

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Hilton Garden Inn Boston/Waltham
3.0 of 5 Hotel   |   450 Totten Pond Road, Waltham, MA 02451   |  
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Ranked #3 of 11 Hotels in Waltham
Certificate of Excellence
GreenLeadersBronze level
Edmonton, Canada
1 review
“This Hotel has become our hotel of CHOICE !”
5 of 5 stars Reviewed January 22, 2014

Good value. Good service. Good everything ! There are many hotel options in the Waltham area. We have tried many of them during our visits. The HGI has now become our hotel of choice. The rooms, business facilities, exercise facilities and restaurant are well kept and clean.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review, January 28, 2014
William B,

We are all so happy to read that we have made a loyal guest out of you. Thank you for you lovely comments on Tripadvisor. We'll see you soon. :-)

Warm Regards,
Tim
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359 reviews from our community

Traveler rating
    189
    107
    48
    10
    5
See reviews for
128
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Fairfield, United States
1 review
5 of 5 stars Reviewed January 15, 2014

Stayed overnight for a business trip to Cambridge. Asked for a top floor & got the 6th. It was nice and quiet. There is a bar with fairly loud music on the ground floor, which is fine, as long as I can get some rest after a long day & drive. Been in enough hotels where it's hard to adjust to the new surroundings. Did not try the restaurant, so can't give any input on that. The room was clean, everything was modern. Internet access was ok. I would DEFINITELY stay there again.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review, January 28, 2014
Hi, Frank.

I'm happy that you enjoyed your stay with us. Our newly remodeled bar does get a lot of attention on busy nights. I'm glad that it did not impact your stay and you were able to get a good night's rest.

Regards,
Tim
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Canandaigua, New York
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 15, 2014

We have stayed at this hotel many times and we are always very impressed. This is a great spot for folks who need a spot to stay while visiting nearby colleges. The rooms are nice and the hotel staff is very helpful. You get the consistency you would expect from the Hilton Brand.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 14, 2014

We truly enjoyed our stay at this hotel. The staff was very courteous, the rooms were clean & the beds were very comfortable. There was a refrigerator & microwave in our room along with a Kuerig Coffee Maker. We will definitely stay there again if we are in the Boston/Waltham area.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, United States
1 review
5 of 5 stars Reviewed January 13, 2014

Comfortable accommodations and friendly staff. There is not much happening in Waltham but if you have to go there this is a solid option. Several decent restaurants deliver to the hotel, which is a great option especially in the winter months.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sewell, NJ, United States
2 reviews
5 of 5 stars Reviewed January 13, 2014

We were very happy with our stay here with one exception: Don't stay on the top floor. The fan/air return was extremely loud and sounded like a truck outside of the room. Internet access was somewhat slow overall. However, the entire staff was friendly and helpful and I would stay here again just for them!

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review, January 28, 2014
Hi, Sue.

I'm happy that you enjoyed your stay with us and we appreciate your review on Tripadvisor. I've taken your comments to our Chief Engineer and we are working on a resolution to this. It has not come up in the past and seems to be a new issue for us.
Thank you for choosing the Hilton Garden Inn. We hope to see you again in the future.

Regards,
Tim
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A TripAdvisor Member
3 of 5 stars Reviewed January 3, 2014

We arrived in the room at 11 pm. It was very warm. We were unable to lower the heat from 74 degrees! We switched thermostat to air conditioning to cool room down in order to get to sleep. We were comfortable under the comforter but it was chilly in the am! Overall we did not get a good night's sleep.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tim H, General Manager at Hilton Garden Inn Boston/Waltham, responded to this review, January 10, 2014
Thank you for taking the time to review your stay on Tripadvisor. I'm very sorry to hear of the temperature issues you experienced in your room. We also received your comments directly to the hotel and are glad we had an opportunity to fix this for future guest.

Warm Regards,
Tim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Boston/Waltham

Address: 450 Totten Pond Road, Waltham, MA 02451
Phone Number:
Location: United States > Massachusetts > Waltham
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Waltham
#1 Family Hotel in Waltham
#1 Business Hotel in Waltham
#2 Green Hotel in Waltham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Boston/Waltham 3*
Number of rooms: 148
Official Description (provided by the hotel):
Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps you make the most of your time in the area. Great transport links keep you in easy reach of some of the area's top sites and attractions. Stay connected with complimentary WiFi and a 24-hour business center. Head to the fitness center for a workout or take a dip in the pool. Enjoy a cooked-to-order breakfast or delicious dinner at the Great American Grill(R). Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for your next Boston meeting or celebration. Minutes from Brandeis and Bentley Universities, this Boston hotel is perfect if you are in town to visit the kids at college or attend a reunion. ... more   less 
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Also Known As:
Hilton Garden Inn Boston/Waltham Hotel Waltham
Hilton Garden Inn Waltham
Hilton Waltham
Waltham Hilton

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