I stayed in this hotel to earn my SPG Gold this year. Joe over the phone upgraded my room to the club level without charge, and made the room arrangement according to my request before my arrival. That really impressed me as a new spg member. The room is not big but adequate. The AC is a little noisy at night but not a big issue either. The gym is BSC, a nice upscale facility, bit it's not onsite and will take about 5 minute walking. Not so convinient in winter. Club lounge food is ordinary, but no complain since it's free.
One thing I do want to complain is the lady working in the lounge room (2/2 night). When we entered the lounge, she was playing on the computer so we thought she was just another guest. Then, she just starred at us in a very annoying gesture without saying anything, even my 8-year old daughter sensed she was not friendly. I later figured out her only role was to make sure we didn't take any alcohol without paying. She should be just an outliner as the lady next day was very sweet.
Overall, considering the cost and service, this hotel deserves a 4-star, and I will come back again.
- Official Description (provided by the hotel):
- Sheraton Colonial Boston North Hotel & Conference Center is situated in Wakefield minutes from Boston, Salem, Rockport, Gloucester, and Newburybort. We have 280 guest rooms and 22 event spaces. ... more less
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- Also Known As:
- Sheraton Wakefield
- Wakefield Sheraton