This is a condo so there is no rental office, each place is rented by the owner directly or through a local real estate office like a house would be. We found our condo through the vrbo.com website after my aunt who lives on the island recommended the complex. We rented a two BR unit that was in the lower section by the pool and actually accessed via lobster ally off causeway Rd unlike the higher units where the entrance is off Skiff Rd. Each unit will be different, but ours had a new kitchen, mostly new bath, and was in very nice shape. We paid $1,500 a week in July (peak season).
The complex was very impressive and exceeded our expectations, the garden beds were extensive, every window had a flower box, the shrubs and lanscaping were excellent, and everything was watered every day. The laundry room was very nice and immaculate (3 W & Ds). The pool was large, had a deep end, and had just been renovated with a new vinyl fence and resurfaced concrete decking. One grill that I saw and a few tables and chairs scattered around for use. Everything immaculate, trimmed, pained etc. The entire complex had brand new windows and storm doors. Each unit had a parking spot.
While we were there it seemed many of the places were empty, the place was pretty quiet, actually really quiet. Most of the people there were 60+ in age, though we had teens and saw small children also. Definitely not a party spot.
The location was very convenient to Vineyard Haven, you could easily walk there or bike or drive. The town park with a playground is practically across teh street. Walking distance is a big plus since parking is so difficult. There is a crosswalk and sidewalks all the way there. Biking is a bit treacherous since they have to use the narrow road. One option is to take the longer but safer route via skiff and lagoon pond road into town if biking. Vineyard Haven is the quietest of the three large towns on the island for good or bad, and it is a dry town. (though you can bring your own wine to most places) This means restaurant choices are rather limited, maybe 8-10 if you count casual through formal. We would consider looking to Oak Bluffs or Edgartown if we went again to have more choices and more "action" but that is just our preference. We did have a bad experience at Zephers (sp?) restaurant you can read the review.