My husband had made our reservation a week and a half before and was told they took no deposit but we needed to call the night before to confirm we were still coming. My husband called and talked to Maria to confirm our TWO night stay during the end of carnival week. If you know about carnival week, there are few if any vacancies on the Cape. We got out of work on a Friday and rushed to get to our very cherished weekend getaway in Truro. We live 3 1/2 hours away so it was hectic!
We arrive at 7:30 PM! Finally we're here! I was shocked and stunned when my husband came back to our car to let me know the room was given away! Who in their right mind would run a business like that? I immediately called Maria to let her know how upset and just really to hear for myself that our hut was really given away! Maria basically told me sorry we were too late! She told me she left messages (at 4 and 6!!) to see if we were still coming. When I asked her if she told my husband a certain time we should be there by she said "no" and she said "I can do this because I don't take deposits!" At no time did she offer anything, not anything! This is just bad business and I am still shocked and stunned that she can still be in business if she runs it that way. We did end up finding a place, but for $200 more than we had planned....thanks Maria......
- Also Known As:
- White Village Cottages Hotel Truro
- White Village Cottages Truro, MA - Cape Cod