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“A Curate's egg...” 2 of 5 stars
Review of The Red Lion Inn

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The Red Lion Inn
3.0 of 5 Hotel   |   30 Main Street, Box 954, Stockbridge, MA 01262-0954   |  
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Simply Summer
Ranked #1 of 1 hotels in Stockbridge
Chelmsford, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
“A Curate's egg...”
2 of 5 stars Reviewed October 28, 2013

Where can I start? As I was booking a two night "Rise and Shine" package on-line in the UK the website offered me a third night at what appeared to be a reduced rate. This seemed good value so I booked the third night. When we checked in we were presented with room keys and vouchers for two breakfasts. Apparently, the third night was the standard "bed only" rate with no reduction at all. That was the first of several disappointments over the next couple of days.

We booked a table for dinner in the main dining room on our first evening. My wife's meal was fine but my dinner was tepid. The waitress readily agreed to get me a replacement but that was hardly any better (the kitchen had heated up the sauce on the turkey, but the potatoes were still tepid and the beans chewy).

That night we were awoken at around midnight by a loud ringing in the ears. Disorientated by the sudden awakening we spent a futile few minutes bashing the alarm clock near our heads before realising that the noise was coming from the wall next to the headboard.The noise was the fire alarm. This continued to ring for twenty minutes or so but without any further information to guests (no fire alarm instructions in the room we could see). Guests were wandering about the corridor, chatting and clumping up and down but no members of staff were to be seen. In reception was a scene of chaos with guest milling around aimlessly. A man with lots of keys around his middle (a janitor?) said it was 'probably a false alarm' and that the fire service would come to switch it off, which they did ten minutes later with lots of flashing lights and clanging bells. The fact that the whole place smelled of wood-smoke from the wood fires downstairs did not help our return to sleep. In the morning there was no apology or explanation for the night's events.

The second night we booked a table in the smaller restaurant in the bar. We were disappointed by a fifty minutes' wait for our order of a bowl of soup and a burger. In the meantime two or three tables who came after us were served two courses. Our waiter didn't seem to notice the delay.

We decided to cut our losses after two nights and cancelled our third night's booking. On a positive note, the atmosphere of the Inn was genuinely old and charming, the bar was friendly and welcoming and the breakfast was excellent. The Innkeeper made a point of speaking to us before we left and listened very sympathetically to our comments.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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515 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Hereford, United Kingdom
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 27, 2013

This old Hotel is certainly the place to go for a traditional New England Experience. Our Ground floor superior room had a lovely four poster king bed with a good sized bathroom and quaint fixtures and fittings. The gas fire was a welcome addition in the evening. We were on the roadside but that did not bother us, possibly because it was a holiday weekend and no lorries. The porch out front is a lovely place to sit with a drink before dinner on the rocking chairs. There is a good bar with friendly staff, choice of restaurants and a well kept outdoor heated pool and Jacuzzi. Certainly not the place for people who prefer modern facilities!

Room Tip: Ask for a room away from the road
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2013 via mobile

I travel weekly for work. I was at the end if a 10 day road trip to Cleveland and Boston.
On my way back home to Jersey I took a detour through Stockbridge.
I always wanted to stay at the Red Lion, and a spur of the moment decision, I went to the front desk and booked a room.
What a grand old place. Having lived in a home built on the late 1800s I was nostalgic for the creeky floors, crooked architecture large front porch, thin walls etc.
I had a fantastic stay! It was such a nice change if pace. Especially for someone like me who spends about 200 days a year in hotels. I felt more at home here than any other hotel I have ever been too.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, CA
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 22, 2013

Stayed one night in October, in one of the cottages in the parking lot - had a choice of a room in the Inn but felt it might be quieter in a detached cottage - though we didn't know it was in the midst of the lot!

Overall though it worked out fine for one night, with an OK-sized room and very large bath. Car noise wasn't a problem - though I was worried about it. At night when we're ready to turn-in everyone is pretty much parked and set for the evening. In the morning, we didn't hear a thing either so it worked out fine for us.

Everything about the Red Lion is old, from the 1700's I think and it feels like it, for better or worse. Our vacation through Boston and Massachusetts had gotten us used to spongy old floorboards and such, the Red Lion was no exception. But things were jumping there! Lots of people going every which way, and the hotel's rabbit warren layout gives you at least two ways to go almost anywhere.

Had dinner at the bar, preferred it to the dining room which was too spread out. Had a nice experience at the bar, hearing conversations, the waiter was great, split everything in the kitchen for us. We wanted more East Coast experience so had the pot roast, a little dry but still yummy.

We had spent the day at the Norman Rockwell Museum which was a highlight for me. I always admired his drawing and imaginative hokey scenes that were rendered so well that you could feel the sincerity he had for his work. I had so many questions of the guard they sent out the curator! Great time.

Stockbridge is a frozen-in-time one street kind of town, probably classic Berkshire environment. We stayed there and at North Adams and came away impressed with people's friendliness, kindness and honest generosity. And the food was consistently good throughout.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
River Edge, New Jersey
Top Contributor
71 reviews 71 reviews
13 hotel reviews
Reviews in 42 cities Reviews in 42 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 22, 2013

This is a very interesting place to visit - and I am referring to the Red Lion Inn - in October. It is a beautiful time of year in the Berkshires! The public areas of the Inn are welcoming and reflect the history of the location; antiques - including an authentic, working elevator that was fun to use to gain access to our 3rd floor room- are everywhere. The outside of the buildings are beautifully groomed. Do you see the problem? If the interior rooms were as well kept as the exterior, then this Inn would have received a better rating. It was really not more than mediocre, and the overnight stay did not reflect a mediocre cost. There was no one to help us with our luggage. First trip up we used the antique elevator, but when leaving we lugged our own bags down three staircases to the common area. Why? The elevator must be operated by a member of the inn's team, and the one other elevator in the building was at the other, far end of the floor. And, sorry to say, the bedding was really quite uncomfortable. Bottom line: a great destination, stay for a meal, but not overnight.

Room Tip: Wish I could help you here -
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  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Platte City, Missouri
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2013 via mobile

Stayed overnight at the Red Lion Inn 13 Oct, which, as also Columbus Day weekend. Along with the spectacular Fall colors, the Inn and Stockbridge was very busy. The Inn itself is somewhat old and the former houses now being used and hotel rooms are old, too...that being said, all are accommodated very nicely and the Inn staff go out of their way to meet all of your needs and fix any issues that may arise. The Red Lion Inn's ambiance is the best reason to stay there...good food, drink and service make easy to stay close.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BruceRLI, General Manager at The Red Lion Inn, responded to this review, October 22, 2013
Indeed, Columbus Day weekend is one of our busiest weekends with all the visitors coming to view the fabulous Autumn colors that the Berkshires have to offer. We're glad you had a chance to sample our cuisine and ambiance, which we work very hard at every day to preserve our historic up-bringing. Thanks again for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwalk, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2013

Maybe this was a gem years ago, however my wife and i felt that this fall weekend was a bust. The suite we stayed in, for which we paid a N.Y.C price for, was clean but dated much more beyond the nostalgic antique memorabilia. The furnishings were just put in to the room with no sense of harmony and color . When does antique furniture become junk? The bed was very hard and creaky not lending itself to a good nights rest. The dining hall was just that. A large bus crowd overwhelmed the kitchen at breakfast time and it was clear that the kitchen staff was not capable of handling the push to get the seniors out for their touring. As a result, we waited an hour from the time we ordered to the time food was actually placed on the table. The eggs and toast were cold. We wfe very upset complained to the manager and she graciously compted the breakfast. The floor staff was very understanding and also seemed a bit concerned with the kitchen's output. Dinner was pleasant, but very pricey for a modest portion of food. We will never go back

Room Tip: I suggestion to baby boomers: Unless you are willing to shield yourself from the over priced rooms a...
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  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Red Lion Inn

Address: 30 Main Street, Box 954, Stockbridge, MA 01262-0954
Phone Number:
Location: United States > Massachusetts > Berkshires > Stockbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Stockbridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Red Lion Inn 3*
Official Description (provided by the hotel):
Welcoming guests with genuine New England hospitality for over two centuries. Antique-filled rooms, suites, & guesthouses. Contemporary regional cuisine, 3 restaurants, James Beard House-honored chef, elegant & casual/indoor & outdoor dining, award-winning wine list. Heated year-round outdoor pool & hot tub, Gift Shop, WiFi. Live entertainment nightly in pub. Memorable weddings & events. Small to mid-size meetings, unique spaces. ... more   less 
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Also Known As:
The Red Lion Hotel Stockbridge
Red Lion Hotel Stockbridge
Red Lion Stockbridge
Red Lion Inn Stockbridge Ma
Stockbridge Red Lion

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