Went to Michael's Saturday night. Despite the restaurant being packed, we had an amazing meal and our waitress (Katie) was great! The only issue we had was with one of the other waitresses. While I understand it is their job to be friendly and accommodating, One of the waitresses was extremely loud. Her volume could have broken glass and I shuttered everytime she came around the corner because I couldn't handle listening to her call her elderly guests "sweetie" and "honey" one more time! Again, our burgers were great but the restaurant lost all of its charm via one of their obnoxious staff members.
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