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“Nice last minute getaway” 4 of 5 stars
Review of Southbridge Hotel And Conference Cent

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Southbridge Hotel And Conference Cent
3.0 of 5 Hotel   |   14 Mechanic Street, Southbridge, MA 01550   |  
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Hotel website
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Hotel amenities
Ranked #1 of 1 Hotels in Southbridge
Connecticut
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice last minute getaway”
4 of 5 stars Reviewed April 19, 2012 via mobile

This hotel is very nice, but definitely aimed at accomodating guests attending a conference here, with a very businesslike feel to the place. The two queen sized beds were nice for two adults and our eleven and nine year old boys. We had just a narrow window to have a fun overnight, due to school schedules and work commitments, so my three priorities were an exceptional indoor pool, two queen beds, and clean. This met all three. We enjoyed an o.k. Meal at Shades, the bar in the hotel. The waitress was very nice, bringing us a game of Yahtzee to play while we waited for our food. This was a hit with our boys, who really enjoyed their mini vacation.

Stayed April 2012
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92 reviews from our community

Traveler rating
    58
    23
    9
    0
    2
See reviews for
29
16
3
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Maryland
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 24 cities Reviews in 24 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 20, 2012

I've had the opportunity to stay at the Southrbridge Hotel and Conference Center a number of times for business, over the past several years. From the first time until my most recent visit, the hotel provides the guest with an incredibly great and consistent experience. While the hotel facility itself is pretty much outstanding, the staff seem to be the key ingredient to optimizing the guest's experiece. Whether it's the friendly (sincerely friendly) Front Desk desk, the attentive wait staff in the restaurant or lounge areas, or the hotel management (who always seems to be in sight and not hiding in a back office), everyone seems committed to providing their guests with a good experience.

My classic example of committment comes from last winter, when a pretty heavy snow storm came through the area at mid-week. The staff worked tirelessly to restore access to the facility, either plowing or shoveling sidewalks through the balance of the week. And at week's end, the staff (without prompting) then set to work cleaning off the guests cars, so they could leave on Friday, and not be delayed by having to "dig out". We were so impressed, that I'll acknowledge we pooled our money and provided the combined staff with a sizable "joint tip".

The hotel is a little bit isolated from other destinations and attractions in the area, but the rooms, facilities and staff, make this a suitable location for a "stay-cation" by itself.

Room Tip: As close as I can tell, there are no bad rooms, although because the individual wings of the hotel c...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 29, 2011

I reviewed this hotel last week after our one-night stay, but for some reason the review has not appeared. This place is by far and way the best in the area. Unfortunately, we have had to stay in some dumps while we visited for parents' weekend at my son's school, but we finally found a gem. A former optical factory which has been converted into a hotel, it boasts enormous wide-open spaces, high ceilings and hallways the length of two football fields. The room was huge with two very comfortable queen beds, an excellent bathroom and all other necessary amenities. Most of all it was spotless. Service was flawless. When we got home, we discovered that my son had left his stuffed animal in the room. After a few phonecalls, the animal was located and yesterday arrived in a box with halloween greetings and candy. I was floored by their kindness. They are a class operation and go the extra mile for their guests. Bravo!!!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montclair, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 26, 2011

We were visitng Boston for the day, but could not find a hotel for a decent price due to Parents' Weekend at several schools & the Head of the Charles Regatta. Even though this hotel is about 4 1/2 miles off of Route 84, it was worth the drive. The room was large and the king size bed was comfortable. The bathroom was very clean. Hallways were wide and well lit. The hotel is a step above the standard chain hotel - one nice feature is that it has maintained a beautiful marble fireplace & and some of the original ironwork from the American Optical plant. Since it is a conference center, the business center has multiple computers, and the downstairs lobby is hugh, with many seating areas. There are snacks available in the lobby 24/7. The staff was welcoming and helpful. The Fitness Center was staffed (it seemed to be a regular health club), with good equipment and a large pool. There is free wi-fi. The television sets have not been updated to the flat screen variety, but that is a minor negative. The grounds are quite nice, with lots of parking. There was no road noise - after all, it's in the country - and only 8 miles from a pick-your-own farm.

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fl
Top Contributor
51 reviews 51 reviews
14 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed October 14, 2011

We were in Worcester, MA for a family wedding and made reservations to stay here, having never heard of the property.
From the road we were impressed by the meticulous landscaping and our first impression was excellent. I love the way that they have taken an old manufacturing plant (American Optical) and turned it into such a beautiful property. Other towns should take notice. The downstairs is spacious and has comfortable seating. The rooms are huge! I have never stayed in a hotel that had a cleaner bathroom. The staff was friendly and there was ample (free) parking.
It is ideal for business meetings, family gatherings and only 4 miles to Old Sturbridge Village.
The food in the restaurant was very good as well.
We would definitely stay here again.

Room Tip: Although our room was very large, our two daughtres had a corner room that had an alcove and was eve...
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oyster Bay, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 14, 2011

This was our third trip up to the Brimfield antiques show and by far the nicest, because we stayed at this hotel. There are really no "hotels" in the area. There are nice "motels" but none of the caliber of Southbridge Hotel.
The rooms and bathrooms are big, very clean and the facility is beautiful. The heated pool is stunning and has a hottub, as well. I particularly like the fact that they have double queen beds. Nothing is worse than trying to sleep two to a double bed and get a good night's sleep. This is easily large enough for two parents and 2 kids.
When there, eat at the Vienna restaurant. It is old world Austrian/German fare in an Italianate Mansion where dinner is served inside and your dessert and coffee served outside on the patio by the fireplace.
Besides the Brimfield Antique Show, there is plenty of apple and berry picking, cider donuts and good food.
If you haven't tried the Brimfield Show, do so. It is the largest in the world and literally takes over the whole (small) town. I'm not as keen on antique shopping as my wife, but the food area is like that of a carnival with great options. Try Pete's Roast Beef stand at the Brimfield show. I have 6 or 7 of them over two days and I still want more!
Another do not miss is Jim's Flying Diner. Its withing 2 miles of the hotel and on a small airstrip where single engine planes are constantly landing and taking off. Its very cool and kids love it. You can eat outside or in the cute little dining car. We went back twice.

Room Tip: Choose a room away from the elevators.
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  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramstein-Miesenbach, Germany
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 9, 2011

The hotel was great, but the surrounding area was "yucky". Not much to do outside of the Hotel unless you drive 30-45 minutes. The staff at the hotel was GREAT!!! I loved the bath and body works soaps in the rooms.

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Southbridge Hotel And Conference Cent

Address: 14 Mechanic Street, Southbridge, MA 01550
Phone Number:
Location: United States > Massachusetts > Southbridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Southbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Southbridge Hotel And Conference Cent 3*
Number of rooms: 203
Official Description (provided by the hotel):
Nestled along the scenic Quinebaug River, The Southbridge Hotel and Conference Center is an elegantly restored historic property. The Southbridge Hotel combines evocative architecture with new millennium technology to create an incomparable destination for productive meetings or some well-deserved leisure.Our guests enjoy these amenities:203 well-appointed executive guest rooms, including 4 suites Rooms include wireless high speed internet access, refrigerator, coffee maker, hairdryers, iron/ironing board, cable Tv and Bath and Body Works amenities. Extensive range of recreational facilities, including Southbridge Hotel and Conference Center's own Focus Fitness Center, equipped with a heated indoor pool, Jacuzzi, sauna, racquet ball courts, game room and jogging trails Shades Lounge offers beverages and casual fare; private dining available Convenient location; less than one hour drive to Boston or Hartford Near shopping, sightseeing and antiquing in Old Sturbridge Village ... more   less 
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