We were scheduled to stay at the Windjammer on the weekend of Hurricane Irene. Mary Ellen decided that she should get to keep our $200 deposit. We inquired about a refund the day before and we were told:
"Our cancellation policy is on the bottom of your confirmation and our web site. Since, we have no control over the weather, there are no refunds unless we are told to evacuate."
We were supposed to checkin on Fri, Aug 26 @ 4:00 pm and then this:
"August 26, 2011, 12:25 p.m.-Governor Deval Patrick has declared a State of Emergency for the Commonwealth of Massachusetts, in response to approaching Hurricane Irene."
No evacuation order was given, so no refund. So I guess Mary Ellen felt that I should put my Family in harm's way and come to the Cape, despite a STATE OF EMERGENCY being declared!
I emailed 3 times after that and called at least twice, but Mary Ellen never got back to me. Same goes for my $200...
- Also Known As:
- Windjammer Hotel
- Windjammer South Yarmouth
- Windjammer Hotel South Yarmouth
- Windjammer Cape Cod/South Yarmouth, MA