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“OUTSTANDING VALUE - OUTSTANDING SERVICE !” 5 of 5 stars
Review of Ambassador Inn and Suites

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Ambassador Inn and Suites
2.0 of 5 Hotel   |   1314 Main St., Route # 28, South Yarmouth, MA 02664 (Formerly Quality Inn)   |  
Hotel amenities
Ranked #17 of 22 Hotels in South Yarmouth
Farmington, CT.
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
“OUTSTANDING VALUE - OUTSTANDING SERVICE !”
5 of 5 stars Reviewed August 6, 2010

I had a Quick get-away vacation for my birthday - only 4 days. Peter the manager was most helpful. He gave me his last room at a reduced rate and went out of his way to make my stay very enjoyable. The room was very clean and the airconditioning unit was outstanding - which was really needed in the 90+ heat and humidity. The breakfast in the morning was also very good and the people working there were very personable and helpful. I used to go to the Clarion across the street but the Ambassador Inn & Suites is a better buy.

  • Stayed August 2010, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Cranston, Rhode Island
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed July 31, 2010

This hotel has a small but nice indoor pool. The outdoor pool is in the parking lot. The room was clean, and had a small size fridge which was nice. The sink / bathroom area is extremely small.

  • Stayed July 2010, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2010

Awesome from the min we cheked in the hotel to joking around with the GM, the room > jacuzzi > indoor pool > outdoor pool> dominos :) It was an enjoyable trip due to this hotel. Everything was close take a left your by the river fishing, 5 - 10 MINS from hysannis main st. Front desk was helpful in many things they were cool and nice, understanding people when it come to friends that just want to have fun. I would stay here again !!

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Connecticut
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 6, 2010

We headed to the Cape with a one night reservation at a different hotel and thought it would be difficult to find a decent, resonably priced hotel for the rest of Fourth of July weekend. After stopping at a restaurant nearby, we decided to call some local hotels and this was the second one we called and they had a cancellation for Saturday and a room for Sunday night. Both nights cost us a little more than $300 dollars which impressed us, because we were expecting rates to be sky high due to the long weekend. We reserved the rooms and were told we were going to have to switch rooms during our stay, which we were okay with. The staff was very accomodating and even switched over our luggage for us, so we could go out and enjoy the day without personally having to move our own luggage. We were happy with both rooms in which we stayed. The beds were extremely comfortable and had plenty of pillows. The location is great, close to Main St. Hyannis and grocery stores are nearby if items are left at home. There is also a fridge in the room to store cold items. Although we did not use the pools, there was an indoor and outdoor pool available. They also offer a continental breakfast which included several cereals, doughnuts, bagels, yogurt, toaster/bread, waffle maker, juice, coffee, and tea. The breakfast area was quite crowded, we seemed to get there just when everyone else was. There are a few restaurants located down the street including the Hearth and Kettle and the Pancake Man which are both open for breakfast. We were surprised to find out that the hotel was also pet friendly, because the rooms showed no evidence of pets at all. We were very pleased with our stay and will definitely be back next year!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Boston, MA
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 4, 2010

We were looking for just one night MidCape, and ended up here. There are certainly MANY worse choices in the area. Both indoor and outdoor pools appeared to be clean and well-maintained (we didn't swim), room and bathroom were clean. Bathroom is minuscule (toilet & tub in a closet-sized room; sink just outside and the bathroom door opens into the sink area, so 2 people cannot be using the facilities simultaneously), and although other posters have described it as "dated" I would guess its last update was within the last 15-20 years, and everything works fine. Mattress was firm but cheap (you can feel the springs). Breakfast was a joke (waffles, stale cereal, mini muffins & Hostess donuts, no protein or fruit). Not a place for a lengthy vacation, but a perfectly fine, clean place to sleep for 8 hours.

  • Stayed July 2010, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Grafton, Massachusetts
1 review
5 of 5 stars Reviewed May 17, 2010

The hotel was very clean, and everyone there was very helpful. Reasonable rates, and a great value for your dollar. Wonderful continental breakfast was included, in addition to a year round pool and hot tub, which is hard to come by on the Cape. Very pleased with the facility and service.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Some where in the US of A
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 30, 2009

Firstly let me say I booked the hotel based on the good reviews here, ignore them! read the bad reviews as this are the only accurate ones.

We booked a suite for two nights, after a not so friendly greeting from I guess the owner we were given the keys to our room on the second floor, as we opened the door to staircase the smell just took our breath away, it was a horrible smell like cat wee.. after holding our breath we entered the room which to be fair looked okay apart from the heating being off and the room was freezing(cape cod in winter... very very very cold).. until we noticed the stains on the chairs, the exposed staples on the chairs as if someone with staple gun had attempted to do a self repair, clean but stained bed covers, bed covers way to thin for the weather conditions (20F), Bathroom: Very very small, bath, I know American baths are small(I'm European) but this was extremely small. Second bedroom has no tv and a plug-in oil rad for heat which isn't kid friendly, single glazed windows with no safety locks to keep the kids from opening and jumping out.

The next morning we got up to eat the advertised deluxe breakfast which consisted of bagel's, bread, endermanns do-nuts, no cream cheese or jelly for the bagels/bread. Coffee that was more water then coffee, no fresh juice and a selection of breakfast cereals- If this was the deluxe version I would hate to see the basic version!!!

The indoor swimming pool has no privacy as reception has full ceiling to floor glass windows looking in !! and goes from 3'' to 9'' very quickly and so not kid friendly.

Don't be fooled by the nice pictures of the hotel from the outdoor pool, it is next to the car park, over looked by the petrol station and enclosed by a wire fence.

Do yourself a favour, book a established brand... you don't get any surprises.

  • Stayed December 2009, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ambassador Inn and Suites

Address: 1314 Main St., Route # 28, South Yarmouth, MA 02664 (Formerly Quality Inn)
Location: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 22 Hotels in South Yarmouth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ambassador Inn and Suites 2*
Official Description (provided by the hotel):
This AAA approved & very conveniently located near the airport in South Yarmouth, Ambassador Inn & Suites is close to West Dennis Beach, Bass River Lighthouse, and Pirate's Cove Mini Golf. Also nearby is Seagull Beach. Ambassador Inn & Suites has an indoor pool, a spa tub, a sauna, and a seasonal outdoor pool. Complimentary wireless and wired high-speed Internet access is available in public areas. Business amenities at this 3.0-star property include a 24-hour business center, small meeting rooms, and business services. Guests are served a Deluxe complimentary breakfast each morning. Guest parking is complimentary. Event space measures 800 square feet. Additional amenities include an arcade/game room, multilingual staff, and coffee in the lobby. Guestrooms. Ambassador Inn & Suites has 85 guestrooms. 27-inch televisions are equipped with premium satellite channels, free movie channels, and DVD players. Guestrooms provide complimentary wireless Internet access, direct-dial phones, complimentary weekday newspapers, and free local calls. Beds have down comforters. Guestrooms feature refrigerators and coffee/tea makers. Bathrooms offer hair dryers and complimentary toiletries. Additional amenities include climate control, air conditioning, and desks. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered. Rollaway beds are available. ... more   less 
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Also Known As:
Ambassador Hotel South Yarmouth
Ambassador Inn And Suites Cape Cod/South Yarmouth, MA

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