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“Excellent Motel” 5 of 5 stars
Review of Cape Shore Inn

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Cape Shore Inn
793 Route 28, South Yarmouth, MA 02664 (Formerly Red Mill Motel)   |  
Hotel website
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Hotel amenities
Special Price
$15 off room rate
Ranked #19 of 22 Hotels in South Yarmouth
MILLIS, Massachusetts
1 review
“Excellent Motel”
5 of 5 stars Reviewed August 22, 2012

We had a great time when we stayed at Cape Shore Inn (their new name). It had everything. Whole place has been renovated and new. Our room was very neat and clean...loved the bathroom...it was all up to date and very nice. We really enjoyed the pool too. It was also very clean. We even used the picnic areas for lunch and snack time. Staff was super nice and very kind, friendly and knowledgeable. They made us feel very welcome. Breakfast was great with lots of options to choose from. Overall it was a great experience.

Definitely, book with them!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam11549, Manager at Cape Shore Inn, responded to this review, August 28, 2012
Thank you for taking the time to write about your stay.We are glad that you enjoyed your stay with us and would welcome you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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25 reviews from our community

Traveler rating
    6
    7
    2
    2
    8
See reviews for
11
4
Solo
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1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Providence, Rhode Island
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2012

Cape Sore Inn, formerly Red Mill Motel, is a wonderful place to stay, owned and operated by a very pleasant family. They are very accommodating to any special requests the guests require. They pay a lot of attention to detail and your comfort. Just like their website claims, all rooms have been renovated with new carpets, beds, bedding, furniture, refrigerators, microwaves, T.V's, bathrooms and remote A/C. I have been going to the Cape for over 30 years and stayed at numerous establishments, paid mucher higher prices and been very disappointed with other motels and the lack of cleanliness. We were so happy to find everything in the room clean and new for a reasonable price. Cape Shore Inn had what we were looking for, a small motel, quiet, clean, and a huge outdoor pool, and a complimentary continental breakfast every morning with free coffee and tea throughout the day. Please do not believe the other bad reviews. We asked to see the room first and were very pleased, we even stayed an extra night. I never write reviews but was upset to know that people would lie about their stay that I felt it was the right thing to do. My only suggestion to the owners was that the pool could use more cleaning (filtering, skimming) during the day. They need to run the filter more during the daytime. The water had plenty of chemicals but just needed a little more attention. Go and see for yourself, then you can decide. Can't wait to go back.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sam11549, Manager at Cape Shore Inn, responded to this review, August 2, 2012
Thank you for your stay and your appreciation.We truly appreciate that you enjoyed your stay with us and would be more then willing to accomodate you back.regarding the pool we have taken appropriate action and have improved the cleanliness you were concerned about and make sure it stays to the the standard customers deserve,
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 29, 2012

We've spent there a fantastic weekend with our friends. Rooms are large, clean, newly renovated, with two large beds, granite bathroom, great showers, new bed sheets, large tv in the room, comfortable nice, cozy, family managed hotel. The area is also nice with flowers, also liked the pool area and the breakfast hall. There is a fantastic beach area in 10 minutes of pleasant forest cottages walking distance. The local beach of South Yarmouth was actually nicer than others in Cape Cod (we had a car and checked many), with nice panoramic shoreline with beautiful cottages, hotels and a great seafood restaurant "Skipper". Highly recommend everyone to go,you'll get quality comfortable staying and the price is more than reasonable.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Cape Shore Inn, responded to this review, June 30, 2012
Thank you for taking the time to write a review.We will be happy to welcome you back for your next stay.We have renvated the rooms with new granite bathrooms,new carpet,new bedding which would give a good experience for your next vacation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 28, 2012

Very rude owners. Dirty rooms. Very bad smell in room. Ruined my trip for my family. Stay elsewhere

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Cape Shore Inn, responded to this review, July 4, 2012
Sorry for trouble you went through.We will make sure we provide you the best service next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts, United States
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed June 26, 2012

I'm not very picky and usually don't mind staying in cheap hotels - saving a few bucks and getting a clean bed and bathroom always seemed like a good deal . Boy, is that philosophy wrong here! The front office was exceptionally rude and unfriendly. The room although on first impression looked ok, was infested with bedbugs, bugs and cockroaches. Two days later my whole body is covered with bed bugs bites. I also uploaded a picture of a cockroach crawling in the room. We later got a fraudulent charge of another nearly 70 dollars added to the bill for no reason. This seems to happen frequently in this motel. PLEASE DO YOURSELF A FAVOR AND DO NOT STAY HERE. There are plenty of other motels in this area in the same price range that are not infested with bed bugs and cockroaches and with ownership that doesn't add bogus fraudulent charges for the heck of it.

  • Stayed June 2012, traveled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Cape Shore Inn, responded to this review, June 28, 2012
The guest registered were 2 person and there were 5 person in the room for which we had charged for the extra person for 2 nights for which they are writing a wrong review about bed bugs.We have recently upgraded the rooms with new bedding,new carpet and total renovation of the rooms were recently completed..We do understand his dissatisfaction but according to the hotel policy we do charge for extra person.the review is written by the same two guests with two sepertae reviews.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 26, 2012

I stayed at this hotel over the weekend and was drawn to it simply because it was cheap - we weren't planning on spending much time indoors anyhow. This was the worst experience I have ever had at a motel. There were bugs (centipedes and cockroaches,) a disgusting smell, a general rudeness from the staff and especially the owner. The best part: I found an unauthorized charge on my credit card in addition to the price for the hotel. I am now trying to get my money refunded. Please do yourself a favor and don't stay at the Red Mill

  • Stayed June 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 7, 2012 via mobile

I went for the weekend with my boyfriend and it was not as bad as people said. Smoking was not allowed in the rooms anymore (guess it was before) and the owners were nice to us. The price was very reasonable considering it was memorial day weekend. Overall, considering that they opened the pool or us at night, the nice weather and the price I would recommend this place. Guess the remodeling really worked (saw doors and pieces of old furniture amassed on the back of the building)

  • Stayed May 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Cape Shore Inn, responded to this review, June 28, 2012
Thank you for taking time to review your stay with us and we welcome yoou back for your next stay with us.we would be glad to serve you best of our abilities and satisfy you and make your stay pleasant and enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cape Shore Inn

Address: 793 Route 28, South Yarmouth, MA 02664 (Formerly Red Mill Motel)
Phone Number:
Location: United States > Massachusetts > Cape Cod > South Yarmouth
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Kitchenette Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 22 Hotels in South Yarmouth
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Cape Shore Inn is a family owned and operated 18 room motel with emphasis on service and satisfaction. Our motto is simple we want you to be our GUEST we will be an excellent HOST. Our location is in close proximity to all the activities on Mid-Cape will make your vacation a memorable one. ... more   less 
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Also Known As:
Red Mill Hotel South Yarmouth
Cape Shore Inn Cape Cod/South Yarmouth, MA

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