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“Much improved since my last visit, except for the 11PM "fire drill"” 4 of 5 stars
Review of Red Roof Inn South Deerfield

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Red Roof Inn South Deerfield
2.0 of 5 Motel   |   9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373   |  
Hotel amenities
Ranked #1 of 1 Hotels in South Deerfield
Wilmington, Massachusetts
Top Contributor
118 reviews 118 reviews
15 hotel reviews
Reviews in 73 cities Reviews in 73 cities
77 helpful votes 77 helpful votes
“Much improved since my last visit, except for the 11PM "fire drill"”
4 of 5 stars Reviewed April 26, 2013

The last time I stayed at this particular red roof inn the place was noisy, it wasn't very clean and the staff weren't very friendly. This time, our room was very nice (hardwood floors everywhere except under the beds. The place was relatively quiet, except for a little early evening noise by kids staying with their parents. We had to ask for a hair dryer on my previous visit and then had to walk to the lobby to get one. This time, the hair dryer was installed in the bathroom as it should be. The beds were comfortable and both me and my wife got a good nights sleep. We didn't use the pool as we were too busy during the days and evenings we were there (Friday/Saturday night). Unfortunately, just as we were starting to drift off on Saturday night, the fire alarms went off. We checked the hallway outside our room and there was no sign of fire, so we got dressed and evacuated via the nearest exit. We visited the lobby as did many other people. The police showed up after about 10 minutes and the fire department (2 engines) in about 15 minutes. I happened to be close to the fire alarm annunciator panel just outside the lobby when fire fighters and hotel security were checking it. The alarm that went off was on the same floor and wing as our room. We suspect one of the kids who were running around may have "accidently" set the alarms off. At any rate, within about 20 minutes we were back in our room. The front desk staff gave us a coupon for a discount on any rental for the rest of 2013 without my asking. Since we really were only mildly inconvenienced and since we now know there are fire alarms in the building we didn't try to get more. Red Roof improved their South Deerfield, MA Inn in the last 3 years.

Room Tip: we requested a "quiet room" on our on-line reservation.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    88
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • Any
English first
Orange
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 18, 2013

I was happy to find a hotel with an indoor pool for where we were going for a birthday celebration.In all my years of staying at hotels, I never had a room with no coffee maker in the room. I asked for one and They said none were available from any other room....I had to drive to Greenfield for one ......by the time got back we could not use the pool. The person on phone reservation said it was open till ten pm but it was open until only 9:30 pm.Not happy but made the best of it.

Room Tip: Pack your own coffee maker and you have to ask about everything.....they did not give correct hours...
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  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Rhode Island
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 34 cities Reviews in 34 cities
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed April 18, 2013

I was looking for an inexpensive, no-frills place to stay while on business in Northampton for several weekends, and this property exceeded my expectations. Although rates vary depending on events at the nearby colleges, I have gotten a deluxe king room for as little as $87, including tax.

A major renovation project is under way, and the newly remodeled rooms have the look of a much finer hotel. The beds and bedding are very comfortable, the rooms have a nice work area, and the deluxe rooms come with a small refrigerator and microwave -- perfect for someone who just wants to grab some takeout and get to work. The rooms are very clean, and the front-desk and housekeeping staff are friendly and helpful. Red Roof also has a generous rewards program for the frequent visitor. The location is just off I-91, an easy 10- or 15-minute drive from Northampton.

The only downside to my stays here have been the noise. The pool is a magnet for children, and let's just say they're not always quiet and courteous while on their way to and from it. I discovered that turning on the fan pretty much drowns out anything taking place in the hallways.

This was my first experience at a Red Roof, and it's turned me into a fan of the chain. I will be staying here often.

Room Tip: Try to get a room on the second floor. Because of hardwood flooring, it can get noisy on the first f...
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
46 reviews 46 reviews
20 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 7, 2013

I did not use the indoor heated pool but took a look at it and it was far superior to other pools I've seen.
The room I had was clean and comfortable and the price was right. It was very close to Yankee Candle and also to Historic Deerfield.
Staff was very friendly and helpful.

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts, United States
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 30, 2013

Thought that this property would be just another typical Red Roof Inn, boy was I wrong. I liked the fact that there are interior corridors in order to gain entry to your room, that's a big plus with me. The gentleman who checked me in was polite, courteous and knowledgable about what was going on in the area. The room was just remodeled so everything was fresh and new. Checking out was a breeze. I needed some info about a certain business in the area and they were so helpful. The property is just off I-91 you couldn't miss it!

Room Tip: Usually Red means stop do not enter! But at this location I suggest you stop and stay!
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, New York
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 36 cities Reviews in 36 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 25, 2013

We were treated to a room that had never been stayed in since its recent update. The wood floors were shiny and the newly styled seating and desk area were sleek and modern. A flat-screened TV topped off the room. The bedding and mattress were so comfortable. I would recommend this property, especially if you need accommodations for your dog. It is conveniently located to RT 91 as well as Yankee Candle Factory and Store and a Dunkin Donut and gas station.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 18, 2013

I was pleasantly surprised!! This Hotel is under remodeling right now. We stayed in a newly redone room that was very clean and updated!. When walking into room the first thing we noticed was the main walking part of room was hardwood floors! Under beds's was new carpet. The hardwood was clean and very warm. Makes for easier clean up and doesn't leave stains from spills or trap odors. Staff was friendly and the pool was heated and clean.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, March 19, 2013
We are very excited to hear your comments about our newly renovated rooms. We are just as excited to provide a fesh new look for all of our guests. I agree that the new floors provide a nicer, brighter look than carpets. I'm glad that you enjoyed your stay and welcome you back when you come to our area again. Thanks very much for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn South Deerfield

Address: 9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
Location: United States > Massachusetts > South Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn South Deerfield 2*
Number of rooms: 123
Reservation Options:
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Also Known As:
Red Roof Inn South Deerfield Hotel South Deerfield
South Deerfield Red Roof Inn

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