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“Pleasant experiences” 5 of 5 stars
Review of Red Roof Inn South Deerfield

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Red Roof Inn South Deerfield
2.0 of 5 Motel   |   9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373   |  
Hotel amenities
Ranked #1 of 1 Hotels in South Deerfield
Hyattsville, Maryland
1 review
“Pleasant experiences”
5 of 5 stars Reviewed December 26, 2012

I have had the pleasure of staying at bothe The Springfiled , Mass. and Deerfield,Mass. Red Roof Inns.
The staff is excllent at both locations. Jen at the Deerfield Inn has been very accomodating and a delight to behold in her professionalism and assistance in all matters that mes your stay most affordable and enjoyable. I believe that everyone should experience either The Deerfield or the Springfield Mass. Inns and share tyhe restful accomadations as I have...

joe fugere

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, January 4, 2013
Thank you very much for your comments regarding your recent stay wth us. Our Guest service representatives work very hard to accommodate all of our guests and appreciate kind comments like yours. It means a lot when someone shows appreciation for their efforts.
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256 reviews from our community

Traveler rating
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    49
    21
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • Any
English first
Long Island, New York
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 17, 2012

Our family stayed over the Thanksgiving weekend. This is our third time to this hotel, because we really like the area. The hotel is clean with very basic amenities. It has a large indoor pool. However, the pool is open to non-guests (for birthday parties), so there usually have been outsiders in the hotel when we have stayed. The beds could use new mattresses. We return to this area every few years and will most likely choose this hotel again.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, January 4, 2013
Thank you very much for your response to your stay with us. Many guests who stay with us enjoy our pool facilities. I appreciate your comments and will pass them on to our staff so we can improve on our service to all of our guests. As far as the mattresses we will be starting a renovation in late January 2013 and will be replacing all of the mattresses in all rooms along with further renovation plans. This renovation is scheduled to be completed in early March of 2013.
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Winter Haven, Florida
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 24, 2012

I stayed here for 3 nights while visiting my son and his family for Thanksgiving. I had shopped around online, and needed to find a hotel that fit into my budget. I was a little worried, as the price was very low compared to other hotels nearby. What a pleasant surprise! The staff was very friendly and helpful. The room was super clean and the bed was comfortable. Location is great with a Dunkin Donuts/Subway/gas station combo right next door with a little path to get there. Just about next door (a little woods in between) to the Yankee Candle Flagship store which was a real treat! My son and grandson used the pool, it was warm and clean. I used the laundry room with no trouble.
I would definitely stay here again, and recommend it to friends and family.

Room Tip: My room was near the pool and laundry room, yet was extremely quiet. No problems.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, Manager at Red Roof Inn South Deerfield, responded to this review, November 27, 2012
Thank you so much for your comments. As many have stated, they are pleasantly surprised by our exceptional service towards our guests. I will be glad to pass your comments along to our staff as this is refreshing to hear such a positive review from one of our guests. We look forward to you visiting us in the future.

Sincerely

Jim Shaw
General Manager
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Wisconsin, USA
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 20, 2012

The staff were incredibly helpful and friendly. The Inn seems a bit old and the in-room ventilation was loud - I had to turn it off so I could sleep - I liked that they had a pool for a swim workout but was a bit concerned about how clean it was.

The bed was comfortable.

Overall - a rather good deal for the price - free internet and convenient location off the Highway.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, November 27, 2012
Thank you for your response. As you have noticed we began the process of our renovation process; where we have replaced many beds, air systems, and all televisons with new flat screens. The best news is that by the end of March 2013 we will be finished with all renovations were we will have a whole new look and be completely a smoke free hotel. We look forward to seeing you in the near future.
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new jersey
Senior Contributor
43 reviews 43 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 18, 2012

I picked the Red Roof Inn because I needed a motel that took dogs. I ultimately did not bring my dog but traveled with my teenage son.

The hotel is definitely no frills. Single sinks, tiny bath towels, single pack of tissues (no box), shampoo in a little foil pack (no mini-bottles), tiny sign at front that tells you where the lobby is.

The room size was the same as any other hotel. The ceiling was a bit low and the walls were textured (like popcorn ceiling stuff on walls). No mirror except for bathroom mirror.

It is an awful location. There are barely any restaurants to be found, no drugstore, no foodstore, just a giant place to buy candles (if thats your thing). I had to drive 20 minutes to the Route 9 Diner (which I highly recommend).

If I had my dog with me (German Shepherd) I would have felt a lot safer here. The hotel is at the end of a giant parking lot (with room for truck parking). I was on the second floor and had to park at the end of the building and use my room key to access a side door before going up a flight of stairs. It was kinda creepy. There were only 3 other cars at the side of the building and maybe a dozen cars (at most) in the parking lot.

While it was fine for one night in the future I plan on staying at a hotel in a more well populated area.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, November 27, 2012
I appreciate your comments on your most recent stay with us. Your comments help us to improve our quality of service to all of our guests. I apologize that everything was not right with your stay. We are a moderately priced inn that is located in a nice easy to get to location that is a little away from all of the hustle of other locations. There are several restaurants in our area and most shopping is only a short drive away. There is a convenience store, gas station, Dunkin Donuts and Subway shop right next door with many amenities for the traveler who may gave forgotten something. Our rooms will be undergoing a renovation this coming January 2013 and will offer an upgraded room decor for our guests. I do hope you consider staying with us again after we have renovated to see just how much we appreciate our guests comments and look to make improvements at our inn so as to make our guests stay an enjoyable one.
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New Bedford
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 13, 2012

This hotel is upgraded since last visit and they are planning more! great location for visit to yankee candle flagship store. Clean room and comfortable bed. Aiming to please travelers. Gas station and donut shop next door. only minus was a noisy toilet..

Room Tip: superior rooms have king bed and nice workstation.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, November 27, 2012
I appreciate your comments regarding your recent stay with us. Your comments go along way in improving our service to our guests. We are constantly working to improve our Inn. We have recently installed falt screen Televisions in every room and will be doing further renovations this coming January 2013. Our goal is to provide a superior product at a moderate price for all of our guests. If you ever experience a problem during your stay, such as a noisy toliet just let our helpful staff know and we will make sure it is corrected in a timely manner. I hope you come back and visit us again when you vist the area. We look forward to having you stay with us in the future..
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Readington, New Jersey
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 12, 2012

Very decent motel. Only 15-20 minutes from Amherst Center. Excellent value. Friendly and helpful personnel at front desk. Room was very cold upon entry. Had to turn on the heat. Room was clean. Mattresses were average. Heard doors slamming shut throughout the night. Noisy neighbors. Would stay here again.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RedR1, General Manager at Red Roof Inn South Deerfield, responded to this review, November 27, 2012
I appreciate your comments regarding your most recent stay with us. Our location is convenient to Amherst Center without the hustle and bustle of the route 9 traffic. If you ever experience a problem as in noisy neighbors our friendly and helpful personnel are on 24 hours a day to take care of any of your needs. Just let us know and we will do everything we can to make your stay an enjoyable one. I will share you comments with our staff. I hope you stay with us when your travel plans bring you to our area again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn South Deerfield

Address: 9 Greenfield Road, I-91 at State Road/US 5, Exit #24, South Deerfield, MA 01373
Location: United States > Massachusetts > South Deerfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Deerfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn South Deerfield 2*
Number of rooms: 123
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Also Known As:
Red Roof Inn South Deerfield Hotel South Deerfield
South Deerfield Red Roof Inn

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