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“Excellent to not so great” 2 of 5 stars
Review of The Kebab Factory

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The Kebab Factory
414 Washington St, Somerville, MA 02143-4321
617-354-4996
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Ranked #41 of 243 restaurants in Somerville
Price range: $21 - $40
Cuisines: Indian, Vegetarian
Restaurant details
Brookline, mAssachusetts, USA
Senior Reviewer
7 reviews 7 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excellent to not so great”
2 of 5 stars Reviewed December 31, 2013 credit card Amex Card Member Review

We used to go all the time the last 10 years. I am sad to report for the last 4 or so years the quality of the food has been diminishing. Since the new owners took over recently, they are trying hard to bring the place up to quality but it is far from fine dining. The food was always what brought us here, not the service which was only average, now the food also seems to be slipping. we are going to give the place a break and not go back rigth away.

Visited December 2013
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26 reviews from our community

84% Recommend
    9
    13
    2
    2
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Laurel
Senior Contributor
23 reviews 23 reviews
10 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Great Indian Food”
4 of 5 stars Reviewed August 29, 2013

We had the Chicken Tandoori and it was wonderful. The entree prices are reasonable. The only complaint would be that the service was a little slow and inconsistent. This restaurant is definitely worth going to.

  • Visited August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
7 restaurant reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Good food, laughably poor service”
3 of 5 stars Reviewed January 26, 2013 via mobile

We arrived at the restaurant for dinner and were promptly seated. After this, the service broke down. We had to wait nearly 40min before our order was even taken, despite flagging down our hostess several times, who kept saying "just a minute". Finally after a long wait, we placed our orders. Our drinks were forgotten despite multiple reminders, and several items we had ordered were never brought out, again despite several reminders. The food was actually good, and the restaurant has a lot of potential, but the service is just horrendous.

    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
48 reviews 48 reviews
32 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
18 helpful votes 18 helpful votes
“Nice place!”
4 of 5 stars Reviewed January 19, 2013 via mobile

I love Indian food and thought that this place was pretty good! I thought it was a little more pricey than it should have been but overall a good experience.

    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Cambridge, Massachusetts
Senior Contributor
48 reviews 48 reviews
29 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Fabulous North India non-Veg Food”
5 of 5 stars Reviewed November 15, 2012

Food is amazing. We are Indians so found the korma very bland - which may be fine for others. Their "dry" kebabs were perhaps the nicest I have had. Their service is very poor, in part because of the servers are not fluent in English. Once you go through that (dont expect recommendations or small talk), and assuming you have gone to a restaurant to eat, you will not be disappointed. Rather small which has its own pluses and minuses.

  • Visited November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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