Staying at the Holiday Inn as it is close to where I need to be this weekend. On first impression I am not impressed. I booked a king room with sofa. When we got to the room, it was not what I booked; no sofa. I chose this hotel over 2 less expensive hotels in the area specifically because I need the sofa.
The person at the front desk wasn't very helpful...no rooms available that I specifically booked unless we wanted to wait. Yes, I told him, we'd wait. When he called to say the room was ready, he made us go back to the lobby to change keys.
There was no apology for the mix-up. The worse thing, though, was the price they were going to charge me for the downgrade was the same as the original room. I really don't like paying for one room type and being placed in a cheaper room BUT being exected to pay the higher price.
I am frequently in this area but this is the last time I will stay here
- Also Known As:
- Holiday Inn Rockland Hotel
- Holiday Inn Rockland Hotel Rockland
- Radisson Rockland
- Rockland Holiday Inn
- Official Description (provided by the hotel):
- The Holiday Inn Rockland is convenient to Boston and Cape Cod. Enjoy relaxing in our spacious guest rooms. We also offer suites with Jacuzzi tubs. The Holiday Inn Rockland is the only full service hotel in the Rockland, Massachusetts area. Relax and enjoy a delicious meal and beverage in the Kick Off Cafe located on the second floor or order room service and relax in the comfort of your guest room. The Holiday Inn/Rockland also offers complimentary wireless access, 24 hour business center, coin operated laundry facility, fitness room, mini mart and outdoor heated (seasonal) swimming pool. Free parking and easy access to shopping venues. ... more less
- Reservation Options:
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