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“Pardise on Earth” 5 of 5 stars
Review of Hotel Hermitage -- Portoferraio

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Hotel Hermitage -- Portoferraio
5.0 of 5 Hotel   |   57037 Biodola, Portoferraio, Elba Island, Italy   |  
Hotel amenities
Ranked #1 of 1 Hotels in Biodola
Certificate of Excellence 2014
Bonstetten, Switzerland
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Pardise on Earth”
5 of 5 stars Reviewed June 21, 2012

This is just the best hotel of its type off the Tuscany coast. The service is superb and the private beach fantastic. Slightly overpriced but it's worth every penny. The best of all is that you can have your privacy and spend lazy days under the trees some few seconds walk away from the Mediterranean waves.

Room Tip: Choose the rooms far away from the main building with sea view!
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  • Stayed September 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    122
    53
    13
    6
    4
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59
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Russian first
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English first
Italy
Top Contributor
224 reviews 224 reviews
98 hotel reviews
Reviews in 102 cities Reviews in 102 cities
145 helpful votes 145 helpful votes
5 of 5 stars Reviewed May 31, 2012

We have been visiting this hotel for several years in a row. After a stop of a few years, we were back this spring, and our very good impression was fully confirmed. The place is special, food is delicious, service couldn't be better. I saw that in some reviews people complain about the rooms. Of course it depends on your expectations. Each time we had a different room, sometimes better for some aspects sometimes for others, but never anything we could complain about. I love the rooms being among the trees, I love the peace, the view on the gulf, the flowers, the fireflies at night. Rooms are extremely clean, bathrooms are spacious, beds are comfortable. Each room has some private "space" outside, either a terrace or a little patio. We have always been off-season and the quality/price ratio was very good. I understand that in high season it can be very expensive.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Top Contributor
141 reviews 141 reviews
68 hotel reviews
Reviews in 76 cities Reviews in 76 cities
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed May 1, 2012

We stayed at this resort just before the season, in April. So it wasn't very busy but we could see the hard work going into the preparation of the beautiful pools and beach. The location is more or less perfect in an island of exceptional beauty. All was well kept and spruce, as were the very Italian public rooms. Our suite had a wonderful view and two terraces but was curiously under-furnished. The sitting room had a rather splendid sofa, a TV, a little side table but no table lamps and nowhere to write or read comfortably. Decor was just in need of updating a little but we were comfortable and the bathroom was fine and a very good size.

Others have commented on the price but we found the meals to be surprisingly cheap and of good quality, with charming and attentive service always. The price of our out of season suite was less than half the standard advertised rate. Reception staff were helpful but not always on the ball. We were undercharged when we paid our bill and had to point out they'd omitted the price of dinner the night before!

Overall we enjoyed our stay very much and would certainly go back.

Room Tip: Just got to have one with a terrace overlooking Biodola Bay
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
48 reviews 48 reviews
48 hotel reviews
Reviews in 40 cities Reviews in 40 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed September 1, 2011

THis was our fourth stay in five years so we are confessed addicts. The hotel is wallet-meltingly expensive but represents value all the same. The location is superb on Elba's best sandy beach, the facilities - four pools and an out door jacuzzi, private beach, tennis football gym etc etc - are impressive. The food is excellent throughout the resort and the Saturday night barbecues in particular are memorable. The staff are attentive and friendly and do not change form year to year. The rooms are not special, though they are clean and have been improved over recent years.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Senior Contributor
48 reviews 48 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed August 8, 2011

This is a great hotel! I'm a frequent 5 star hotel, hard to satisfy, but I found the Hermitage very close to perfection.
Real 5 star service, amazing pools and beach, great children and sporting facilities, perfect staff.
Dining restaurant is to die for: every evening there was an ala carte 3 courses menu (for every course there was a selection of at least 4 options, it completely changes every day); two astonishing cheese and dessert buffet brought the dinner to perfection.
There is also a dedicated excellent children restaurant where my 1-year baby could eat one hour before us (excellent idea).
Once I arrived to the hotel I immediately noted that there were many accustomed guests. Now I've understood the reason why..

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Rugby, United Kingdom
Top Contributor
71 reviews 71 reviews
20 hotel reviews
Reviews in 41 cities Reviews in 41 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 2, 2011

This is a great hotel for families. It maybe isn't a five star hotel in the strict sense but it's fabulous location, great facilities and marvellous food complete with a relaxed attitude to families mean that this shouldn't really bother you. The waterspouts, tennis and pool facilities are very good. The Saturday night BBQ buffet is to behold.

  • Stayed July 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 26, 2011

Whole hotel needs redecorating - it looks tired. Rooms were basic and uncomfortable and in bad need of updating and redesigning. Bathrooms were utilitarian with cracked tiles, mouldy grouting, no bath and minimal storage. Lack of communal areas if there's bad weather (we had a few days of rain). Service is variable. Food is good but the three restaurants all offer a very similar menu. Not at all impressed - particularly considering the cost of staying there - and will not be returning. It's a shame because the beach is lovely.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermitage -- Portoferraio

Address: 57037 Biodola, Portoferraio, Elba Island, Italy
Location: Italy > Tuscany > Province of Livorno > Elba Island > Portoferraio > Biodola
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Biodola
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Hermitage -- Portoferraio 5*
Number of rooms: 112
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Also Known As:
Hotel Hermitage Portoferraio

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