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“A memorable stay!” 5 of 5 stars
Review of Surfside Hotel & Suites

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Surfside Hotel & Suites
2.5 of 5 Hotel   |   543 Commercial Street, Provincetown, MA 02657   |  
Hotel amenities
Ranked #5 of 13 Hotels in Provincetown
Certificate of Excellence
utica, ny
Level Contributor
2 reviews
“A memorable stay!”
5 of 5 stars Reviewed July 15, 2013

We have been coming to the Surfside for 20 years but increased our stay to twice a summer once Elaine and David took over mgt. Every stay has been exceptional but this one topped them all because after 20 years my partner became my spouse on the beach at the Surfside. With little notice, Elaine helped us locate a wonderful Rev. to officiate. We planned a small wedding , and it was, but Elaine added her own personal touch by creating a beautiful settig for us on the beach without being asked to do this. As a result we had a memorable beach wedding, made even more special because our "Provincetown Family", Elaine,David and Kelsea were there.

As always, the property was exceptional! The new waterfront decor is beautiful and the views are amazing. We enjoyed the new firepit and met new friends there. We were amazed by the good wishes we received from guests who heard we were getting married. Everyone is so friendly here. This was the perfect stay and we can't wait for August to come back!

Room Tip: Book waterfront rooms. They are a bit more but the views and sunsets are amazing.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 16, 2013
Thank you so much for your review. Always a pleasure having you with us Chris and David and it was our pleasure to be able to make your special day one to remember. We also were so happy you chose beautiful Provincetown for your wedding and that we were part of it. Can't wait to see you both and Jessie again in August.
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540 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Tulsa, Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2013

Hotel has great location is Provincetown. Comfortable walking distance to shops, restaurants, and the pier. Didn't use pool, but looked really clean. Nice patio outside lobby bar. Continental breakfast. Great view of ocean for half the rooms with common balcony. Reasonably priced. Good parking lot.

Room Tip: Definitely try to get ocean view.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 16, 2013
Thank you for your review, we appreciate your taking the time to rate our hotel. We are happy to hear that you enjoyed your stay with us and look forward to seeing again if you are in the area.
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Boston
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 14, 2013

I just returned home with my boyfriend from a quick one night stay in Provincetown. We didn't try to book a room until the night before and this was literally the only room left in the town. Traveling almost 300 days a year for work I know a good hotel from a bad one, and a real review from a crap one. Based on the other reviews I was a bit nervous but a had no other choices. When we arrived 4 hours prior to check in our room was already ready. When we opened the blinds we were blown away by the view. The hotels private beach was in front of us and the ocean was about 40 ft away. Some people might say that the hotel is too far away from all of the action. I disagree, it's only a 15 minute walk to everything. The next time I'm in P-Town I'll be staying again.Oh and the staff. The staff at the hotel could not be better I talked at one point or another to everyone from the manager to maintenance, everyone went above and beyond to make our stay even that much better. Lastly the hotel does not have its own restaurant so what they have down is worked out a deal where you can order from the restaurant across the street and they will pick it up for you. The place had a great menu. The Surfside is perfect for couples, to family's, to groups.

-Andrew Lawson

Room Tip: The hotel has two building. One is the "pool" building. This building has the front desk a...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 15, 2013
Andrew thank you for your review, it was a pleasure talking with you while you were here, we hope to see you again when you have some time off. I'm happy to hear that your Surfside experience was over and above what you expected and that my staff was part of that experience. Of course the view from our newly remodeled rooms does take your breath away when you walk out onto your deck, overlooking Cape Cod Bay and Provincetown Harbor. We look forward to seeing you again when your travels bring you back to Provincetown.
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1 review
5 of 5 stars Reviewed July 13, 2013 via mobile

My boyfriend and I have stayed in several locations in Provincetown and decided to give Surfside a try. We had a wonderful experience. Although it's a bit of a walk from the town square, it has a private beach, pool and patio. The rooms are clean, wonderfully decorated and contain everything you need for a stay. Our room had a wall mounted flat screen TV, a microwave, and a miniature refrigerator which was perfect for our dinner leftovers! The staff was wonderful and accommodating to all of our needs. I would definitely stay there again!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 14, 2013
We appreciate your review on Trip Advisor. I'm happy to hear that my staff was able to meet your expectations and that you will stay with us again. Our housekeeping staff works very hard to keep our newly remodeled rooms clean and up to the standards our guests deserve. Our saline pool is a pleasant surprise to many, no chlorine smell just a smooth feeling when getting out of the pool and so good for the skin. Our private beach on Cape Cod Bay with a view of Provincetown Harbor, our guests find so pleasant to sit out and enjoy the view in the evening or a cocktail by our firepit..
We thank you again for your review and look forward to seeing you again.
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Saint Louis, Missouri
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 10, 2013

Was our first time as well at PTown! Great location, super friendly staff, great spot right on the water & beach! We had a few rooms for wedding and everyone had a fantastic time. Had some problems with wifi in room but they came up right away and offered us another room. We were on vacation and said it was OK! Highly recommend and I would stay here again next time in PTown!

Room Tip: Ask for the rooms that are on the bay!
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 11, 2013
Thank you for your review, truly appreciate your comments on my staff who work so hard to make everyone's stay a pleasant and memorable one. The view of course from your room is so spectacular looking out over Cape Cod Bay and Provincetown Harbor. Thank you for choosing the Surfside for you and your friends during your stay in Provincetown. We will see you again when you are in the area.
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Arlington
1 review
5 of 5 stars Reviewed July 9, 2013

Spent week of 4th July at the Surfside Hotel and Suites - an annual event for over a decade. Service was, as usual, superb! Had a beautiful super clean room with balcony with a waterview on the beach. Could not ask for anything better in Provincetown. Highly recommend! Management and staff are friendly, courteous, and efficient and would do anything to make your stay pleasant.

Room Tip: If you like sunbathing and enjoy the ocean view, book a "surfside" room versus "pools...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 10, 2013
Thank you Ken for you review, always a pleasure having you with us and be able to make your stay with us enjoyable and comfortable. I will pass along your wonderful comments to my staff, they will be thrilled that they once again succeeded in making a very special guest feel special.

We'll be seeing you again very soon.
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2 reviews
5 of 5 stars Reviewed July 8, 2013

Was my first time in PTown and wasn't sure what to expect. Decided to go for a weekend getaway and was impressed by the hospitality of the staff and just the local atmosphere. Staff was very informative about places to go and what to do, just a very cozy type atmosphere would definitely go back.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfside543, General Manager at Surfside Hotel & Suites, responded to this review, July 10, 2013
Thank you for your review. I'm so happy that we helped make your first stay in our wonderful town an experience to remember. My staff works very hard to make everyone's stay an enjoyable one, they are very knowledgeable of the area, activities, shows, restaurants and events going on and always willing to help whatever your needs might be. Our housekeeping and maintenance crew are always working hard to make your stay with us comfortable and ensure you have a clean room in working condition. We hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surfside Hotel & Suites

Address: 543 Commercial Street, Provincetown, MA 02657
Location: United States > Massachusetts > Cape Cod > Provincetown
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool
Hotel Style:
#3 On the Beach Hotel in Provincetown
#5 Family Hotel in Provincetown
#5 Romantic Hotel in Provincetown
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — Surfside Hotel & Suites 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Overlooking Cape Cod Bay and Provincetown Harbor. Private beach, outdoor heated saline pool, complimentary breakfast, free WIFI, free parking. Courtyard with fire pit, bar service from our Lighthouse Bar. Easy walk to town, 3/4 of a mile through the art district. Pets welcome, pet treats, pet station and pet shower. ... more   less 
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Also Known As:
Surfside Hotel And Suites
Surfside Hotel Provincetown

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