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“Very clean, brilliant and great price.” 5 of 5 stars
Review of Hilton Garden Inn Plymouth

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Hilton Garden Inn Plymouth
3.0 of 5 Hotel   |   4 Home Depot Drive, Plymouth, MA 02360   |  
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Ranked #3 of 8 hotels in Plymouth
NJ
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Very clean, brilliant and great price.”
5 of 5 stars Reviewed January 5, 2012

This hotel exceeded my needs on a recent trip to visit a friend. The breakfast was quality and the rooms were very clean. This trip I travelled with my 18 month son so I wipe down everything with a clorox wipe. After using the wipes the on surfaces they were still white, including the ones I used for the bathroom tub!!! I would recommend this place over any location in plymouth, ma.

  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, January 9, 2012
Thank you for your great comments on Trip Advisor and happy you enjoyed your stay. I will pass your comments about how clean everythin was to my Executive Housekeeper and her team! I hope should your travels bring you back to the Plymouth area that the Hilton Garden Inn will again be your hotel of choice,\

Sincerely,

Kelly J.Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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326 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Boston
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed January 3, 2012

Hotel is centrally located on the plymouth waterfront. Within walking distance to area attractions and many restaurants/bars. The room is your typical hotel room but the pool is fabulous. We have three boys and it was nice to get away for a night in the winter and use the pool with the kids. Unlike most indoor polls where the ceiling is low and it's dark and smells of chlorine, this pool is in a will lit room, open room with high ceilings (5 stories).

Room Tip: Definitely ask for a room that over loooks the pool. If you can get a first floor room it's eve...
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  • Stayed December 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, January 9, 2012
Thank you for your great comments on Trip Advisor and happy you enjoyed your stay. I am glad the boys had a great time and all of you enjoyed the pool area. I hope should your travels bring you back to the Plymouth area that the Hilton Garden Inn will again be your hotel of choice,\

Sincerely,

Kelly J.Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed January 2, 2012

Stayed for 4 days in August 2011 with my family and really liked this hotel. Odd location on the edge of a retail park (next to Homebase) but the rooms are large, clean, modern and comfy.
Best deal we found was £85 a night for a family room including breakfast - excellent buffet for breakfast including the waffle machine which our daughter loved. Not sure what the full rack rate is for this hotel but we have stayed in hotels MUCH worse costing three-four times as much.

I would qive the hotel a good 4* rating.

Location good: just off the motorway but far enough away not to be bothered, 10 minutes drive out of Plymouth. Lots of things to see in Plymouth and some nice places to eat - the local TripAdvisor recommendations were good. Boston about 40-60 minutes away. Cape Cod about 20 minutes.

Facilities: fridge, microwave and massive TV's in your room, comfy beds, liked the pool and jaccuzi, room service from several restaurants in the area (Japanese, Pizza, American). The American restaurant (forget the name) very good steak BTW. Free wireless in your room, and a free business centre with printing and fax. Free parking.

What could be better: no safe in your room but there are free security boxes at reception.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, January 9, 2012
Thank you for your great comments on Trip Advisor and happy you enjoyed your stay. I am glad you liked the area and the food. I hope should your travels bring you back to the Plymouth area that the Hilton Garden Inn will again be your hotel of choice,

Sincerely,

Kelly Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT,USA
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 10, 2011 via mobile

1 night stay for business. Overall, felt the age showed, especially for a HGI. It was a comfortable stay, save for the fact that the heat never seemed to come on. Tv was old. First time I've seen a 'tube' tv in a long time. Would say location to tourist area was just ok. About a 5-10 minute ride to downtown. Will probably stay there again because of location for work and the facts that it's a Hilton property, but it's pretty underwhelming.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, January 9, 2012
Thank you for your comments on Trip Advisor and happy you will stay with us again. I do want you to know we installed our new 42" flat panel televisions in all of our guest rooms in late December. We look forward to seeing you again when you come back to Plymouth.

Sincerely,
Kelly Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, Rhode Island
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 18, 2011

I was originally hesitant to stay here due the #4 rating on tripadvisor. However, I choose the Hilton for its proximity to Armstrong Ice Arena just down the road. We were very impressed with the pretty lobby, nicely decorated room, and indoor pool and hot tub. The king sized room had a comfy arm chair and desk area. Our room faced a wooded wetland area at the back of the hotel. The room was very quiet. The hotel is easily accessible off of Rt. 3 and there are several restaurants nearby. This hotel would probably be rated #1 in Plymouth if it were in downtown Plymouth.

Room Tip: Rooms facing the back right side have a view of trees, front rooms face the parking lot
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  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, December 12, 2011
Thank you for your great comments on Trip Advisor and happy you enjoyed your stay. I appreciate the #1 vote as well! I hope should your travels bring you back to the Plymouth area that the Hilton Garden Inn will again be your hotel of choice,

Sincerely,

Kelly J. Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haskell, NJ
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 13, 2011

I had made reservations at the Hilton Garden, Plymouth MA for business purposes. It was located with easy on and off of Route 3. The rooms were clean, the bed was a little soft for my liking. I did report a few items such as a having the wrong time on the clock and it was fixed immediately. The staff was friendly and very accomodating. I would recommend this location. If in the area, would definitely stay here again. THere is a fitness center, pool and hot tub.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, November 15, 2011
Thank you for the great comments about the hotel and the staff. The Hilton Garden Inn does have a great location for easy access of the highway and into downtown. The fitness area was renovated in June so I am glad you were able to utilize it as well as the pool area. We hope should your travels bring you back to the Plymouth area that the Hilton Garden Inn Plymouth will be your hotel of choice.

Sincerely,

Kelly Lajoie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire,
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 7, 2011

We came to this Hotel at the end of a long days journeying from UK. The check in was swift but friendly , answering all questions we had , eg where can we get dinner? Answer - a good Italian restaurant in walking distance.. The room was large and comfortable with a good sized, well equipped bathroom and two queen sized beds. We slept very well , which is unusal for me as I am normally restless first night.The next morning we ate a huge breakfast, mainly because there was so much to choose from. Also we were able to use the office area with computers and printer to book our next hotel .Using this facility we were able to find out about other places we wanted to visit and even got a selection of coupons for discounts in the outlets we were visiting!! Al in all a good hotel to start a tour of the area and one we will return to.

  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PlymouthHiltonMgr, General Manager at Hilton Garden Inn Plymouth, responded to this review, November 15, 2011
Thank you for the great comments and I am happy you enjoyed your experience at the hotel. We do offer a great variety for breakfast and and glad to see you endulged during your stay. We hope should your travels bring you back to the States and the Plymouth area that the Hilton Garden Inn Plymouth will be your hotel of choice.

Sincerely,

Kelly Lajoie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Plymouth

Address: 4 Home Depot Drive, Plymouth, MA 02360
Phone Number:
Location: United States > Massachusetts > Plymouth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Plymouth
#1 Business Hotel in Plymouth
#4 Romantic Hotel in Plymouth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Plymouth 3*
Official Description (provided by the hotel):
The Hilton Garden Inn hotel in Plymouth, Massachusetts features a heated indoor pool, whirlpool, fitness center and 24-hour complimentary business center. This hotel also offers 1,300 square feet of meeting space which accommodates up to 100 people. ... more   less 
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Also Known As:
Hilton Garden Inn Plymouth Hotel Plymouth
Hilton Plymouth
Plymouth Hilton Garden Inn

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