We were supposed to spend a couple of days in Pittsfield and we chose the White Horse Inn because of its charm and location, as well as the B&B atmosphere that we like. Unfortunately, a grave medical emergency prevented us from being able to fly, thus forcing us to have to cancel our trip. This review is not about the hotel itself, but about customer service: it was excellent as Gary was so understanding and gracious during what was an otherwise trying event. The White Horse Inn will certainly be our first choice when we are able to make our visit.
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- Also Known As:
- White Horse Hotel Pittsfield