I reserved a nonsmoking room with two double beds. When I arrived at the hotel I was "upgraded" to a suite with a single bed and sofa bed. I was traveling with my 17 year old daughter a needed two beds. I asked the hotel clerk about getting a room with two beds and she said the only two bed rooms were smoking rooms. I mentioned that my reservation was for a nonsmoking room with two double beds. Her reply was "they book that way to get you on the property". The "upgrade" to give me a nonsmoking room that I had reserved costs me $40 more than my reservation and had me sleeping on a sofa bed. Very poor way to operate a business.
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- Also Known As:
- Homestead Studio Suites Boston - Peabody Hotel Peabody
- Homestead Studio Suites Peabody