We had two rooms booked for two nights to attend a wedding in October. Our first clue that this wasn't going to go well was when I called the hotel to finalize directions, after a 9 hour drive. Whoever answered the phone curtly said, "It's at the end of the road".
Upon arrival and check in, we arrived in our room and used the bathroom. The toilet did not flush. The on-duty manager came up to look at it and confirmed it did not flush. She said she had no other rooms, and would call her manager for direction. After a few minutes she called and said that there were no other rooms, and that we could use the bathroom in the lobby. She said there would be a room available to us the next day, and that the management would credit us $50 for the inconvenience. When our son arrived to check into his room, he was able to fix our toilet.
I would definitely NOT recommend this hotel. Also, our hosts dropped off hospitality bags for us in advance of our check in, and I was embarrassed to tell our hosts that we had not received our bags. I had to ask the front desk for them.
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- Also Known As:
- Homestead Studio Suites Boston - Peabody Hotel Peabody
- Homestead Studio Suites Peabody