We were booked into another hotel a full 6 months prior and discovered a few days out that they had misplaced the details. They were kind enough to find alternative accomodation. Unfortunately it was at the Wesley. I'm probably a bit harsh about our experience, given the events that led to our booking here. but anyway.
The good - the location is awesome. The staff can be somewhat helpful occasionally.. The icemaker is good. The deck is great to relax with a drink on. the building is "quaint" and pleasant enough to look at. Air con is super cold. The location really is awesome (should be stressed.)
The bad - old, soft beds. pillows that couldn't be less supportive. staff that tend to be completely unknowledgable/unhelpful. walls that are paper thin. Bedding that is dated and beyond feeling "quaint." air con isn't that quiet.
What topped our experience off was that a lightbulb blew in the bathroom. Fair enough, these things happen. We got ready for the day and got out and doing things with them saying they'd fix it. Came back at the end of the day to find out that they couldn't fix it. Instead of finding a nearby room for us to be switched to or upgraded to, we were told we had to move buildings. We were also told that because they couldn't fix it, staying was not an option - due to safety issues (nevermind two other adjacent rooms having our other family members in them?) I would have thought that given all the inconvenience of packing up all our things and so on, that someone would offer to at least assist with our bags? Not quite. The room was smaller, had louder aircon and was roadfront on the ground floor. I struggled to find any reason as to how it could be considered an improvement (apart from having a lightbulb that works in the bathroom) and it generally soured the whole experience. A few drinks on the balcony helped put the situation in perspective I guess, but this place really needs to step up their game, rework their rooms and actually justify their cost.
Ask for Sea views if you're on the second floor or higher. Not sure if that increases cost.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.