I visited Oak Bluffs from Aug. 16-20, 2012. This was my second stay at the Wesley Hotel and yes I've read the other reviews and find it hard to believe what others have experienced. I still love this hotel for many of the reasons I stated in an earlier review. The room was clean and in order upon arrival. The staff brought fresh towels & other toiletries each day. Whenever I made a request from the front desk it was attended too immediately. The staff was very friendly and accomodating as I was traveling with a large group. This time our room was located in main building on the second floor. While there wasn't an elevator, I didn't find this to be a big deal at all. Yes the rooms are smaller than normal hotel rooms, it reminds me of a hotel I stayed at in London, England. Again didn't spend much time in the room as the island has so many things to see and do. This hotel is in the heart of Oak Bluffs and within walking distance to many wonderful restaurants & the main shopping area on Circuit Ave. This hotel will always be my first choice when staying in Oak Bluffs.

I have never been to a hotel anywhere in the world, including third world countries in Asia and central America where they would not hold your bags at the front desk - apparently I had to come to marthas vineyard to find such awful service. Dingy rooms, smelly lobby. I'd rather sleep on the beach, what a rip off.

We were booked into another hotel a full 6 months prior and discovered a few days out that they had misplaced the details. They were kind enough to find alternative accomodation. Unfortunately it was at the Wesley. I'm probably a bit harsh about our experience, given the events that led to our booking here. but anyway.
The good - the location is awesome. The staff can be somewhat helpful occasionally.. The icemaker is good. The deck is great to relax with a drink on. the building is "quaint" and pleasant enough to look at. Air con is super cold. The location really is awesome (should be stressed.)
The bad - old, soft beds. pillows that couldn't be less supportive. staff that tend to be completely unknowledgable/unhelpful. walls that are paper thin. Bedding that is dated and beyond feeling "quaint." air con isn't that quiet.

What topped our experience off was that a lightbulb blew in the bathroom. Fair enough, these things happen. We got ready for the day and got out and doing things with them saying they'd fix it. Came back at the end of the day to find out that they couldn't fix it. Instead of finding a nearby room for us to be switched to or upgraded to, we were told we had to move buildings. We were also told that because they couldn't fix it, staying was not an option - due to safety issues (nevermind two other adjacent rooms having our other family members in them?) I would have thought that given all the inconvenience of packing up all our things and so on, that someone would offer to at least assist with our bags? Not quite. The room was smaller, had louder aircon and was roadfront on the ground floor. I struggled to find any reason as to how it could be considered an improvement (apart from having a lightbulb that works in the bathroom) and it generally soured the whole experience. A few drinks on the balcony helped put the situation in perspective I guess, but this place really needs to step up their game, rework their rooms and actually justify their cost.

Yes, that is exactly what the desk clerk with short red hair said to my husband when he complained no one came to clean our room. Our stay was the equivalent of a YMCA hostile but for a whopping $180/night!! I understand the hotel is antique and dated but I at least expected a clean room, hot shower, and a made up bed. Apparently, the rooms are not serviced until you leave. We were told "why should we clean it? You are just going to sleep in it anyway"..again by the customer oriented redhead.
The linens are disgusting: ratty knotted blanket complete with a smelly bedspread with pills and stains. The bathroom is tiny and if you try to shave your legs in the shower you will get a concussion...so you have to open the door and water goes everywhere which explains the mold issue. The shower has more air than water....reminds me of the "low flow" episode of Seinfeld. The water runs cold for about 10 minutes. The rug looks like the basic office rug with stains all over it. Don't even try to blow dry your hair while someone is ironing a shirt....the fuse blew and it took them 20 minutes to fix it...making us late for our trolley ride to the event.
We did have a lovely view of the harbor but the torn screen took away from the enjoyment of looking out the dirty window. People say you stay here for the rocking chairs on the deck. They are nice but the filthy red paint buckets full of waterlogged cigarette butts takes away the beauty of the experience.
This hotel should just stick with selling their $1 toilet use and $6 shower rentals to the boat people across the street.
We stayed here for a wedding for Friday night. I regret I ever stepped foot here...it ruined the weekend for us. We should have either just walked off the ferry to the event and then went home or did some research and stayed elsewhere!