My wife and I stayed 2 nights Oct 4 and 5 2013..
Everything was great.
Location - no more than 100 yards from the ferry terminals to Hyanis and Quonset so lugging heavy luggage was no problem and no transport (transfer) costs.
From the moment we arrived until the time we departed the staff were very friendly and helpful.
Our room (ground floor at rear) was not large but very adequate. The bathroom was large enough for us to store of large suit cases which left the bedroom free of luggage.
The serve yourself breakfast room was good and accessible 24 hours a day for that 'midnight' snack (yes even chocolate ball dispensers and coffee making).
Very close to many restaurants and also the main shopping street.
Will definitely stay here again if we travel to these parts (we are from Australia).