My spouse kindly requested an extended checkout time at noon and the guest services clerk refused. Nearly 30 seconds had passed when we heard a knocking on our door. "Hello this is guest services, check out was at 11:00... I will give you 15 minutes ." (Mind you it is 1203 at this very moment and my spouse has been running the water for 20 minutes hoping it will miraculously turn warm so we can get out of here. Ps the toilet will not flush either and ran ALL night!" This venue needs to provide some sort of training course to their obnoxious employees on how to better accommodate hotel guests, or maybe teach them proper etiquette. Needless to say, I wouldn't recommend this venue to anyone trying to enjoy a birthday weekend getaway.
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- Also Known As:
- Clarion Hotel And Conference Center
- Clarion Northampton
- Northampton Clarion
- Clarion Hotel Northampton