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“Historical building, great location” 4 of 5 stars
Review of Hotel Northampton

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Hotel Northampton
36 King Street, Northampton, MA 01060   |  
Hotel amenities
Ranked #1 of 4 hotels in Northampton
Lowell, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Historical building, great location”
4 of 5 stars Reviewed June 29, 2013

The hotel was clean, with historic architecture. The room was a bit small with dated decor. The complimentary breakfast was just fine. Convenient location if you are in town for a show at the Iron Horse. We didn't have any problems but the walls do seem a bit thin.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, July 5, 2013
Thank you for taking the time to write a review. We take our guest reviews very seriously, as they help us better our service. As a historic property, we do aim to maintain the historic charm while providing modern amenities and service. We hope to see you again in the future.
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216 people have reviewed this hotel

Traveler rating
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    37
    20
    27
See reviews for
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46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Mammoth Lakes, California
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2013

Best location if you want to park your car and be able to walk to restaurants, bars, coffee shops, street music and just a good time. A very nice small college town with ambience. Nice old historic hotel with good rooms and service. You can just go downstairs to the bar/restaurant and have a snack, dinner or drink or sit on the nice sunny porch and read.

  • Stayed June 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, June 25, 2013
Thank you for writing a review – we value our guest comments. With guest satisfaction in mind we work very hard to provide the highest level of service to all our guest and we are glad to hear we have succeeded and you enjoyed your stay with us. We hope you visit us again in the future.
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London, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2013

When travelling for business I usually stay at a Hilton affiliate hotel , but the closest one to my meeting was booked up . The travel agent had said this looked quite nice , and I booked it . The hotel is a refurbished historic hotel located in the Center of town . The hotel , exceeded my expectations with the workmanship being very thorough and expertly done . The restaurant and bar were tastefully designed and decorated . I unfortunately only got to enjoy breakfast in the hotel . There were lots of common areas with comfortable chairs and big windows to enjoy the view . There was complimentary wifi in all areas . There was also a patio overlooking the street . The room was bigger than I expected for an older hotel , and the washrooms were updated to modern standards . This would be a great place for a couple to have a getaway weekend .

Room Tip: Try and get a room that has a view to the street
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, June 25, 2013
We greatly appreciate you taking the time to write a review. Although we are a Historic Hotel, we strive to keep our services and amenities modern. We are pleased to hear that you enjoyed your stay with us – we hope to serve you again in the future.
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Raleigh, North Carolina
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 8, 2013

We had a large family attending graduation at Smith and had several rooms. Had several rooms on the balcony and were able to gather there. Had a party in one of the conference rooms and the staff was amazing. We couldn't have been more pleased. The rooms are good size but the beds are queens which is not a problem for us. Not sound proof between rooms but this is an old hotel with charm. They have two phone booths (for those of you who know what that is). Only complaint was the slow, slow service in the dining room at breakfast. After the first day, we just did the buffet. They seemed to need more help keeping the setup stocked. Selection on buffet was limited but tasty.
Walk to Smith College and the downtown area. Free parking.

Room Tip: Ask to be on the balcony but know that you share it with other rooms and they can wander over to you...
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  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, June 11, 2013
Thank you for taking the time and effort to write a review and letting us know how much you enjoyed your stay with us. We here at the Hotel Northampton take a great deal of pride in our establishment. And every satisfied guest serves to reinforce that pride. We hope we will have the pleasure of serving you again soon.
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Weston, CT
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

After booking our reservation, we saw some negative reviews on TripAdvisor. We were disappointed but decided to forge ahead for what was only a one night stay. Our experience bore no resemblance to the positive experience we had -- courteous and competent service, a lovely and spacious room in keeping with the character of a historic inn, ample parking, plenty of hot water, complete quiet as we had requested and very good value for the money we pait. We would (and probably will) do iot again in a heartbeat.

Room Tip: Standard king in the back of the hotel for quiet
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, MA
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 30, 2013

You can't beat the location (smack dab in the center of Northampton). The rooms are clean and comfortable, and the staff friendly. This is a great choice for those visiting the area who want to explore on foot or by bike.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, June 10, 2013
Thank you for visiting us and taking the time to write a review. Our mission is and always has been to provide an excellent experience to all our guests and glad to hear that yours was not an exception. We look forward to seeing you again in future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Ewen, New York
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013

Beautiful room, good food and great service. Location is convenient to everything. No pool is the only minus. The staff went out of their way to make our stay enjoyable,everything from fixing a finicky TV to arranging a parking spot when the lot was full so I could be on time for the event .

  • Stayed May 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leah M, Manager at Hotel Northampton, responded to this review, June 10, 2013
Thank you for your feedback and we are pleased to know that your experience with us was enjoyable and nothing but satisfactory. We always strive to provide a high level of service to all our guests and glad to hear that we achieved that goal. We hope you come back and visit us in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Northampton

Address: 36 King Street, Northampton, MA 01060
Location: United States > Massachusetts > Hampshire County > Northampton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Northampton
Price Range (Based on Average Rates): $$
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