I was expecting this property to be similar to Inn By The Sea in Cape Elizabeth, Maine or Castle Hill Inn in Newport, RI, but was mistaken. While I can see this being the best option in Northampton, it is simply average. The hotel is in dire need for a renovation, and the staff needs to pay more attention to service. My friend was married in the area in September, and when we called the staff for assistance I was surprised at how little help we received given the size of the room block. Given my experience here, I would most likely save money and stay at the Quality Inn as this hotel was not worth the price.
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