We were invited to a wedding in Truro in june 2014. After receiving the "reserve the date" notice we make a reservation for the weekend at Horizons Beach Resort. Well, wouldn't you know that when the actual wedding invitation came it included information on reservations at a different hotel. Since we wanted to stay with the rest of the guests I called Horizons Beach Resort, explained that rooms had been reserved at another hotel and that I needed to cancel our reservation. Image my surprise when, with no hassles, the reservation was cancelled AND in full. They didn't even take the 10% fee that was confirmed in the reservation. Now that's customer service.
Needless to say, we will stay at Horizons Beach Resort the next time we're in the Truro area.
- Official Description (provided by the hotel):
- Horizons Beach Resort offers enjoyment and tranquility for your Cape Cod vacation. All accommodations feature kitchens, air conditioning and cable televisions. Select from units with sliders opening to sun decks overlooking Cape Cod Bay, or corner rooms with picture windows and spectacular water views. Relax on 500 feet of private beach or swim in the bayside outdoor pool. Rates for every budget! ... more less
- Also Known As:
- Horizons Beach Hotel North Truro
- Horizons Beach Resort North Truro, MA, North America