As Cape Cod residents and in a really good mood for Thanksgiving dinner, we went to Whitman House to celebrate. Our mood changed rapidly when our waitress came over and, not only did she not wish us a Happy Thanksgiving, she didn't even say hello or simile. She clearly didn't want to be there. She was efficient though, as well as dour.
The ambience in there is quite nice and the portions are plentiful with a fair price. I'm usually really easy to please as far as food goes, but the corn chowder had very salty meat of some kind in it and the turnips were unpleasantly sweetened.
All in all, after being in business so many years, the management has to know that their wait staff is the first impression for thier patrons. It is critical that they appear to be happy to have patrons that want to be there unless they only care about tourists that will be there one time only. We asked to take what food we didn't eat home and our waitress obliged by tossing a couple of styrofoam containers on the table. It was cumbersome at best and we had to stand to manuver the plates and scrape them.
The dining experience left us wishing we had gone to a restaurant that was truly glad to have us and welcoming. I own an art gallery myself dealing with the public all the time. As a result, I am very sensitive to the way I am treated when spending my money in an establishment. This was my 3rd Thanksgiving at Whitman House with the last 2 times being unpleasant.
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